Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,489 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,489 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 15th June 2025

412

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered as promised. Easy to put up . Looks good”

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Posted 4 years ago

“Great piece of kit easy to assemble Can’t wait for the summer”

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Posted 4 years ago

“Wanted to buy a fire pit and called up to check they had stock. They checked this for me and said it was definitely in stock and it would be delivered in around 1-2 weeks. I received a text from the delivery company to let me know it was on its way and it was delivered 3 days after i ordered! I'm happy with the service i received and really pleased with my fire pit and can't wait to use it.”

Garden Street 5 star review on 24th November 2020

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Posted 4 years ago

“Great style, easy to assemble, sturdy and easy to clean. Alot of room to store things inside. Taupe colour goes well against green of the garden.”

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Posted 4 years ago

“Very pleased with the gates. Delivery was first class certainly recommend them.”

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Posted 4 years ago

“Very good communication - kept me informed of progress and delivered on time. My neighbour will be contacting you in the new year to order the same panels, Thank you”

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Posted 4 years ago

“Excellent, pleasant service and readily price-matched post order. Shame inclement weather prevents erecting the shed.”

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Posted 4 years ago

“Great greenhouse for the price.Delivered in less than a week although stated 2-3weeks delivery.Took about 8 hours to build on my own but took my time and read the instructions carefully,could have had a few words of explanation for some of the assembly even plenty of extra nuts,bolts ect so i was not to worried when i dropped some.Would recommend this greenhouse to any new gardener i am already using mine to protect plants for the winter.”

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Posted 4 years ago

“Through no fault of Garden Street we had to cancel an order. They were outstanding in their service giving a very quick refund without any debate. Would definitely order from these again.”

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Posted 4 years ago

“Excellent product and service - delivered on time (and delivery man kindly brought indoors rather than leave on doorstep) and product is as good as it looked online. Also price was better compared to other sites. Delighted!”

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Posted 4 years ago

“I made 2 calls to their customer service team to check on Protek shed stainer that I wanted to buy. Once before I bought and then again afterwards. On both occasions their staff were really excellent and clearly and quickly resolved my queries. The price I pad was excellent and postage free and, it arrived quicker than I expected. Absolutely delighted with Garden Street's quality service and support.”

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Posted 4 years ago

“Cushion box arrived earlier than expected, easy to assemble, had lots of rain cushions nice and dry. Would recommend.”

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Posted 4 years ago

“Fab service True to delivery date as confirmed by an operator I called. Our garden storage box high quality and best value”

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Posted 4 years ago

“Straightforward ordering and quick delivery with updates on date and time. There was an understandable delay due to the popularity of the summerhouse and the current crisis we are in. I am delighted with the summerhouse I chose. Good solid structure and looks lovely in my garden.”

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Posted 4 years ago

“Quick and easy to order online. Delivery was very quick too. Goods came in perfect packages. Certainly will recommend and buy from green street again”

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Posted 4 years ago

“Excellent service and product. Love the metal arch. Would recommend. Put up by one person. Just wish delivery company had given some warning when arriving as would have left instructions to take round the back. A 78 yr old woman had to drag it inside the front door..extremely heavy metal garden arch.”

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Posted 4 years ago

“Very very good company to deal with being I am an OAP... Driver arrived in time and unloaded my Summerhouse bits and pieces without any bother.. I would certainly recommend using them again”

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Posted 4 years ago

“I was very happy with the service and help from Garden Street and can recommend them would use them again during this Christmas”

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Posted 4 years ago

“Great cold frame / greenhouse. Very quick delivery and great quality.”

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Posted 4 years ago

“Mini greenhouse was perfect. Exactly what I wanted and finished to a very high standard.”

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Posted 4 years ago

Garden Street is rated 4.2 based on 7,489 reviews