Garden Street Reviews

Name: Garden Street
Rating: 4.23

4.2 Rating 7,587 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,587 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 12th October 2025

415

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely garden table and chairs. Table a bit tricky to put together, holes did not line up so had to re drill holes. However it looks great, delivery very speedy.”

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Posted 11 months ago

“Very Good - Would happily use this company again, or recommend to a friend.”

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Posted 11 months ago

“Great price and speedy delivery”

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Posted 11 months ago

“Replied promptly to a query about spam email received, assurance given to me about name of carrier. Lovely guy delivered parcel to us. He was on time, witty and a pleasure to speak to. Will use Garden Street again. Thank you”

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Posted 11 months ago

“Brilliant service from start to finish”

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Posted 11 months ago

“Great product. Fast delivery and was kept informed. Super price also. Would definitely come back.”

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Posted 11 months ago

“My order arrived in good time and was well packaged. The website was easy to use.”

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Posted 11 months ago

“Bought a pair of chairs with a bridge insert to act as a table between the two chairs Initial reaction is positive - they're well made, if a little rough around the edges in places but they're going into a garden, not a dining room so not a problem half an hour with the right tools couldn't put right. They're sturdy enough chairs but the bridge price that functions as a "table" doesn't cut it at all, too small, but it'll have a use somewhere no doubt, maybe as a flip up side table on one of the chairs. They look good built, they're really supportive for me and my wife as we're both getting on a bit and like our comfortable chairs, and I'm hoping we get a good few years out of them. Only problem I have, and it's a minor one as the couriers involved updated me on delivery, is that a few days after the delivery was made Garden Street still had my order down as awaiting delivery and I'd received nothing from them as regards a delivery date. I'm sure this is more a problem for them than for me as if this is a regular thing and people are complaining about it, it needs sorting out. Delivery was made within the timeframe stipulated so a plus point for that. Overall, I'm happy enough and have no problem giving Garden Street 5 stars and would recommend them as an option to people looking for no frills rustic furniture”

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Posted 11 months ago

“Very happy with product and service”

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Posted 11 months ago

“Can't fault anything. Recommended”

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Posted 11 months ago

“Excellent company to deal with. Fast delivery and kept informed all the way through the process. Would definitely recommend them to all my friends and will use them again”

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Posted 11 months ago

“Bought an arbour which I’m very pleased with, really sturdy.”

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Posted 11 months ago

“Very Good - Would happily use this company again, or recommend to a friend.”

Garden Street 5 star review on 1st November 2024

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Posted 11 months ago

“Easy ordering on line, great price, prompt delivery. Overall very impressed!”

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Posted 11 months ago

“Very positive experience, kept informed from order to delivery.”

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Posted 11 months ago

“A beautiful, healthy plant, carefully packed and delivered promptly. Thank you”

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Posted 11 months ago

“Quick delivery and exactly as described.”

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Posted 11 months ago

“Good after sales service”

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Posted 11 months ago

“I am very pleased with the garden shed that I bought earlier this year. The item arrived on time, well packed and the instructions for the assembly were good - althought I did have to read some twice!”

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Posted 11 months ago

“Easy to use site and excellent product.”

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Posted 1 year ago

Garden Street is rated 4.2 based on 7,587 reviews