Garden Street Reviews

Name: Garden Street
Rating: 4.22

4.2 Rating 7,074 Reviews

81 %

of reviewers recommend Garden Street

4.2

Based on 7,074 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 68%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

03335771926

Email:

sales@gardenstreet.co.uk

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Garden Street 5 star review on 7th May 2024

380

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and delivery. Product is well designed and made. Have already recommended to my neighbours who like the finished product.”

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Posted 3 months ago

“Good price and free delivery.”

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Posted 3 months ago

“An extremely good service from ordering to delivering in just 1 day”

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Posted 3 months ago

“Excellent triple binstore. Not sure if I would have been competent to put it together so had someone do it for me. Looks good, quality is good and works very well and looks good too.”

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Posted 3 months ago

“We were very pleased with products purchased and their Customer Care service.”

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Posted 3 months ago

“Excellent service, quick delivery, definitely would recommend and the furniture I purchased is great better quality than I thought it would be 👍”

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Posted 3 months ago

“Prompt delivery and item arrived very well packaged. Very good quality swing seat which can enjoy throughout the year.”

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Posted 3 months ago

“Excellent service from start to finish.”

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Posted 3 months ago

“Yes good item. No problems with it. A builder friend put together for me.”

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Posted 3 months ago

“Have purchased 2 x 2.5m Greenhurst Ascot awnings (one through you). In the heavy wind an end cap on the front bar blew off. I rang Greenhurst service and help line for a replacement. Both end caps were posted to me FREE OF CHARGE!! Wonderfull service from them. The awning is very good value and a neighbour has already bought one for his father. Once again great service from Greenhurst - well done.”

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Posted 3 months ago

“89 Hungate Street Aylsham wonderful quality - I am very pleased with the product and have had passers by ask where I purchased it. It blends in with the rest of my house and has survived the recent 60mph winds. I am very proud of it.”

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Posted 3 months ago

“Best price online, delivered on time and left as instructed. The canopy is very good quality and easy to install, I did it on my own. It’s not fixed to the ground yet but has not moved in this storm Gerrit.”

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Posted 4 months ago

“I recently purchased a sale item from Garden Street and initially there was an issue with the delivery charge being higher than expected. However, upon raising this concern, the team at Garden Street were prompt and proactive in addressing the issue. They discovered a discrepancy in their delivery charge system and not only apologised sincerely but also refunded the full postage cost. I am particularly impressed with how quickly and efficiently Garden Street resolved the matter. It’s rare to see a company take responsibility and act so swiftly to rectify an error. This experience has demonstrated their commitment to customer satisfaction and transparency. I initially had some reservations due to the unexpected charge, but the way they’ve handled the situation has completely turned my experience around. It’s reassuring to know that this company values its customers and is dedicated to ensuring a positive shopping experience. I would confidently recommend Garden Street for their quality products and most importantly, for their exceptional customer service.”

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Posted 5 months ago

“Excellent product at great price. Item arrived on time and delivery team were efficient and friendly. Overall, a brilliant experience.”

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Posted 7 months ago

“we purchased a pergola, it arrived very quickly, was impressed by the quality, my son helped to errect it , I'm impressed by the quality and ease of putting if up,it all went very well, I would highly recommend garden street”

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Posted 7 months ago

“Excellent service. It delivered at correct time by two men. Both polite and provided excellent service. Item was at great price and was despatched quickly.”

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Posted 7 months ago

“Very competitive price and fast delivery time for an excellent planter with supplied trellis. Perfect for climbing plants to hide bins etc, with ample room for smaller plants too. Very happy customer.”

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Posted 8 months ago

“Garden Street have shown brilliant customer service by answering my query in a polite and timely manner and have supplied me with my lovely awning at the most competitive price - well done and thank you!”

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Posted 8 months ago

“Great service, fast delivery times and fab prices. Very happy with my garden furniture covers.”

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Posted 8 months ago

“So pleased to have found * GARDEN STREET * great products at reasonable prices add this to brilliant service & you have Garden Street My go - to 1st garden store”

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Posted 8 months ago

Garden Street is rated 4.2 based on 7,074 reviews