Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

GardenSite Reviews

3.9 Rating 154 Reviews

71 %

of reviewers recommend GardenSite

Company Reviews

3.9

Based on 154 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 55%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone

About GardenSite:

Established in 1999, GardenSite has been selling thousands of gardening products online for over 18 years, and the family-owned business has been within the garden industry since 1952 - Assuring you that their expert advice, customer service and product knowledge is trustworthy and valuable. That's why so many customers choose to buy from GardenSite each and every day and why you'll find real and honest reviews right here on their Reviews.co.uk profile page.

The online garden centre boasts thousands of home and garden products ranging from garden sheds, greenhouses, pond pumps and supplies, fish and aquariums, garden furniture and structures, barbecues, outdoor lighting and much more. So whatever you need for your garden, GardenSite will most certainly stock it!

Visit Website

Phone:

0121 355 7701

Email:

customercare@gardensite.co.uk

Write Your review

Tell us how GardenSite made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

GardenSite 5 star review on 29th July 2021

GardenSite 5 star review on 4th July 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pre-ordered garlands at start of year and had amazing communication keeping me up to date with order. Best service I have had of any business.”

Posted 6 years ago

“Products are really good and the service excellent.”

Posted 6 years ago

“The order came on time and was erected when we were told it would be . All questions were answered professionally and product is of a very good quality”

Posted 6 years ago

“We were given good advice and all our questions were answered . The order went through smoothly . It was delivered when you said it would be and it was erected when we were told it would be . We were very impressed by your service .”

Posted 6 years ago

“all ok, from order to receipt goods. Thanks”

Posted 6 years ago

“The items ordered were delivered in three day as promised. Not bad these days.”

Posted 6 years ago

“Order was taken and delivered with a minimum of fuss”

Posted 6 years ago

“It was a telephone order very helpful guy rang back as promised with information I needed”

Posted 6 years ago

“Detailed information made choosing the right product easy. Great offers and service was the icing on the cake.”

Posted 6 years ago

“Great service,on time delivery.Very happy.”

Posted 6 years ago

“Halls 4 x 2 lean to greenhouse. I was very pleased with this buy at £170 including the base and delivery. I was able to put it together relatively easily on my own. I was very impressed with the packaging. On the whole the assembly instructions were good but needed careful following, and allow plenty of time. Plenty of spare fixings. Very pleased I bought this, delivery was on time and quicker than expected!”

Posted 6 years ago

“"Stocked the item I wanted with a prompt delivery date. Sorted out a missing bit quickly, helpfully and without fuss.”

Posted 6 years ago

“The product is exactly as described and fitted together with absolutely no problems. The delivery was prompt, we were informed of when it would arrive and that day was adhered to. The wood store is lovely and precisely as expected. We couldn't have expected better service.”

Posted 6 years ago

“Quick and easy on line ordering , phoned up to book delivery quick and easy again arrived on time and on the day will buy again, and recommend to friends and family ????”

Posted 6 years ago

“Good range of products and responsive when I asked a question”

Posted 6 years ago

“I bought a water feature last autumn. An electrical component failed in August this year and a replacement was sent in quick time, with progress notifications at every stage. It transpired that my fault diagnosis was incorrect. Garden site quickly dispatched the correct item and paid for the return of the item I had requested in error. My water feature is now running 'as new'. Thank you Garden Site Ten out of Five for customer care.”

Posted 6 years ago

“Expected to wait few weeks at least for delivery of huge garden fountain but 2 days later its set up and running! I contacted customer service for information and they were amazing totally brilliant service thank you so much would highly recommend”

Posted 6 years ago

“arrived all packed very nice no damage driver very helpful easy payment all very good many thanks.”

Posted 6 years ago

“Great bit of self assembly kit. Easy to change the size of yourself if required. Simple but very strong and good looking.”

Posted 6 years ago

“I found the ideal Arbour for a small space in my garden. On-line ordering was easy and I was kept up to date with the delivery timescales.”

Posted 6 years ago

«
1
2
3
4
5
»

GardenSite is rated 3.9 based on 154 reviews