Gardening Naturally Reviews

Name: Gardening Naturally
Address: Unit 27 Blackworth Industrial Estate, Highworth
Rating: 4.83

4.8 Rating 17,669 Reviews

97 %

of reviewers recommend Gardening Naturally

4.8

Based on 17,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Gardening Naturally:

Gardening Naturally is a family run business which specialises in a range of natural and organic gardening products.

Visit Website

Phone:

01285760505

Email:

sales@gardening-naturally.com

Location:

Unit 27 Blackworth Industrial Estate
Highworth
SN6 7NA

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Gardening Naturally 5 star review on 23rd October 2025

445

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, works a treat. Gardening Naturally are a super company, item was delivered on time.”

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Posted 4 months ago

“Arrived very quickly. In situ before the cabbage white strike. So hopefully a good crop this year. Thank you.”

Gardening Naturally 5 star review on 23rd June 2025

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Posted 4 months ago

“Good price, arrived when they said, well pleased. Nemaslug.”

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Posted 4 months ago

“We bought a butterfly netted cage which was easy to erect and will help protect winter greens from white butterflies and birds. Recommend”

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Posted 4 months ago

“I have used Gardening Naturally twice in the last couple of weeks, having just acquired an allotment. I am really impressed by the courtesy of the staff on the telephone and even more so by the speed in which my goods were despatched and received. I thoroughly recommend them and will continue using them for my gardening needs.”

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Posted 4 months ago

“Excellent netting. Easy to use. Long wearing. I will definitely be buying more.”

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Posted 4 months ago

“I’ve bought a few items and I can’t fault the quality or the process”

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Posted 4 months ago

“Excellent customer service”

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Posted 4 months ago

“This is my first purchase so we shall see as we go forward!”

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Posted 4 months ago

“I set up a series of deliveries for BASF nematode control. I have only once received the more expensive BASF version. One time I received a differential refund, as I was assured this was the only time I would be getting the ‘own brand’ version. Since then I have received the ‘own brand’ with no refund or apology. I didn’t select the own brand as I used that in 2024 and found it to be ineffective, so I wanted to revert back to BASF and was happy to pay the extra. I have no idea why there would be a difference as it should be the same number of the same organism, but the proof is in the pudding! I have given two stars as they have sent it to schedule, and once I did get a £1 refund.”

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Posted 4 months ago

Hi, I am very sorry to see this. Unfortunately there has been a manufacting issue with the BASF branded Slug nematodes for the last 3 months, this has limited the amount of stock that we have received for our orders throughout the season. I apologise that this has occured, unfortunately this can happen due to the nematodes being a live product and may sometimes not pass their quality assurance, in which case we try to be as clear as we can with our customers and will endevour to fulfil the orders as best we an, or as an alternative, the order can be cancelled and refunded if preferred. If you believe that you have received the different brand to ask requested, please can you email us at sales@gardening-naturally.com and we would be happy to investigate further for you. Kind regards Gardening Naturally

Posted 4 months ago

“Absolutely brilliant customer service and fantastic range of products. One thing was missing from my order, I dropped them an email, someone responded swiftly and I had the missing product the next day, which was more than I expected - went above and beyond. Thank you very much!”

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Posted 4 months ago

“Have a broken reservoir and have emailed to no avail! Will give it until Monday afternoon if no replacement will be sending the lot back.”

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Posted 4 months ago

Hi, I am very sorry to see this. It appears this query came into us Friday afternoon, we advise that it can take up to 24 hours for us to respond, unfortunately our phones lines and emails are closed over the weekend, I will speak to our team to ensure that your query has been/or is in the process of being dealt with. Please let us know if you have any other questions. Kind regards Gardening Naturally

Posted 4 months ago

“Good quality products, reasonably priced, good delivery. Used for a number of years and will use again. My only gripe is the length options on the mesh, it goes various up to 5 meters but then jumps to 10. It would be nice to have other options between.”

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Posted 4 months ago

“Item was due to be delivered a week ago. Apparently delivered to a village 8 miles away!! This is the fault of DHL couriers who have yet to recover the item and deiver it to the correct address. This is not the fault of Gardening Naturally, who have been in touch and are chasing DHL to expedite the order. Gardening Naturally have offered to send out a replacement item so I commend them for this..however, the fault lies with DHL and I do not want the vendors to be out of pocket for a problem with their couriers drivers... Will give a better review when this has been rectified. Couriers can be a nightmare”

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Posted 4 months ago

Hi, I am so sorry to see this. We have issued a replacement order to be sent to you and requested that DHL deliver this as soon as possible, and to collect the misdelivered order and return this back to us. I am so sorry for the inconvenience caused, we will raise this with our account managers for the courier to ensure the feedback is passed along. I am so sorry for the inconvenience caused. Kind regards Gardening Naturally

Posted 4 months ago

“Speedy dispatch and speedy delivery”

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Posted 4 months ago

“Netting arrived quickly and the extra size ensured an easy fit”

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Posted 4 months ago

“I always order my nematodes from Gardening Naturally - love the flexibility of being able to place one order and have the nematodes arriving at six week intervals.”

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Posted 4 months ago

“Products were fine. Only negative was the amount of black plastic on the packaging. Seamed to go against what I was trying to achieve . Any alternative material?.”

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Posted 4 months ago

“Excellent service. When one item was unavailable they offered another supplier's product (the same thing) so that I can receive it sooner. I didn't know it was available so thank you.”

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Posted 4 months ago

“The service received by both the staff at Gardening Naturally and the couriers has been excellent. Polite, effective and efficient. Thank you.”

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Posted 4 months ago

Gardening Naturally is rated 4.8 based on 17,669 reviews