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GardenFurnitureCovers.com Reviews

4.6 Rating 7,452 Reviews
91 %
of reviewers recommend GardenFurnitureCovers.com
4.6
Based on 7,452 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Read GardenFurnitureCovers.com Reviews
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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Excellent quality product and received very quickly. Received notification of when would be delivered. Would highly recommend.
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Posted 5 years ago
This transaction was faultless. The website was easy for a pensioner internet novice. The cover was promptly dispatched, and well packaged. The cover is great quality, fits well and has a handy storage bag. The price seems very fair for the money. Overall a good experience.
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Posted 5 years ago
I ordered two bench covers at the same time a couple of weeks ago. One arrived but the other did not. I have now received an Email from DPD stating that the one that did not arrive was because of ‘lack of complete address information’. I have tried to contact DPD by Email, but without success. The Email from them informs me that I could collect it from their depot in London, but this is totally inappropriate, otherwise they will return it to sender.
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Posted 5 years ago
They sent entirely the wrong item (a 4 seater and rectangular table patio set cover instead of a 2 seater bench cover, which is the item shown on the Review page). On my informing them of this (attaching a copy of the email acknowledgment of the original order with precise details (product description and code, and price) they insisted that I had to pack and label the incorrect item selecting an initial (not specified) for identification by the driver and that I needed to be at home from 9am to 5pm for their courier to arrive as a smaller time slot could not / would not be provided. They said that once received the goods back, they would THEN despatch the correct item. This meant a delay of some 5 to 6 days when I had selected them becasue of the guarantee of overnight delivery). Someone else then contacted me stating they could not process matters until I provided the make, model and order number (she had clearly not bothered to open the attached email where all this information was recorded. They were entirely unrepentent and kept thanking me for my patience - which was now at a very short premium. They have no sense of customer satisfication or contractual obligations. I would NEVER use them again and in fact managed to purchase the identical item at £3 less than their 'Black Friday' price, from a local garden centre which probably has much higher overheads and less pull on the market than this particular online retailer. THe product is good quality but .... DO NOT BUY FROM THEM
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Posted 5 years ago
Ordered and paid for cube garden furniture cover. Had delivered a garden heater cover. Tried to contact your office by telephone .....cut off twice. On third attempt spoke to your representative who confirmed I had ordered correctly..apologised for error and has arranged for collection of incorrect item, but apparently I have to wait until you have received this back from your carrier b/4 my order can be despatched..Bad show!!!
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Posted 5 years ago
Exactly what I was looking for, plus amazing quality
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Posted 5 years ago
Excellent service, recommended.
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Posted 5 years ago
Sent different item than ordered with no ecplanation. Returning for a refund.
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Posted 5 years ago
Sent different item than ordered with no ecplanation. Returning for a refund.
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Posted 5 years ago
Prompt service excellent delivery time and a first class quality producy
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Posted 5 years ago
quick and excellent service
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Posted 5 years ago
Good product at a good price with first rate service.
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Posted 5 years ago
Speedy delivery and the garden furniture covers are great quality at an affordable price. I would not hesitate to use again and recommend to others looking for quality at a great price point.
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Posted 5 years ago
Easy to use site, excellent next day delivery and good quality product
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Posted 5 years ago
I required a cover for my garden table and eight chairs, the 250 cm cover was delivered very quickly after ordering and fits perfectly covering the entire furniture - appears good quality, god value well packed for delivery and I am delighted. Thank you.
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Posted 5 years ago
Great value and delivered promptly, would highly recommend
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Posted 5 years ago
Very quick delivery and excellent product.
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Posted 5 years ago
Excellent product. Slight hiccup with wrong item being dispatched but efficiently remedied by customer service team.
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Posted 5 years ago
Buyer beware !!! Dont buy you garden furniture covers from here. We tried ours for winter and there not waterproof when it clearly states on there website they are. We Tried to get a refund as they might as well have been in the open rain. The company didn’t respond. So I went to PayPal only to be told that the covers were near enough as described. This is appalling. Even worse as I bought 2 so it cost me about £140 for a product that doesnt do the job. I will never buy from this company again.
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Posted 5 years ago
The website was straightforward, and the item delivered quickly and efgiciently
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Posted 5 years ago
GardenFurnitureCovers.com is rated 4.6 based on 7,452 reviews