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GardenFurnitureCovers.com Reviews

4.6 Rating 7,564 Reviews
91 %
of reviewers recommend GardenFurnitureCovers.com
4.6
Based on 7,564 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read GardenFurnitureCovers.com Reviews
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Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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“Thought I was ordering a GARDMAN Cover this came instead”
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Posted 4 years ago
“Your delivery service is poor. I would like the delivery operative to be able to leave goods as instructed by the customer. The product i received is fine but I would shop around in the future.”
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Posted 4 years ago
“The cover fits over my 6 chairs and table and covers them fully. It isnt very secure when its windy and no toggle to tighten it round the bottom of the chairs. If we didnt secure it down ourselves it would have blown away.”
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Posted 4 years ago
“I will let you know when the cover arrives”
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Posted 4 years ago
“Whilst the quality of the fabric is good the drawstring is woefully inadequate as it will not tighten enough.”
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Posted 4 years ago
“The website was easy to use and no issues with the order process or delivery.”
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Posted 4 years ago
“I have had a mixed experience with GardenFurnitureCovers.com . I ordered twice - once in 2020 and now in March 2022. Both times delivery was in time and the items were of the good quality. I however had to exchange an item back in 2020 for a larger size cover and have been advised that I have to purchase a new one and independently return the old one to the driver delivering the new item. This however turned into me getting (and paying for) a new item and endlessly chasing for the refund that in the end never appeared. So - mixed feelings”
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Posted 4 years ago
“Cover is good but customer service is not that good”
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Posted 4 years ago
“The covers are great but the courier company is shocking. Next day delivery took three days with various texts but nothing appeared. Advice, sort out the courier company Swift and things would be far better!”
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Posted 4 years ago
HI David, Thank you for honest review.
Posted 4 years ago
“The direct service as part of the ordering process was good. However the delivery service from your supplier APC Overnight was poor. They first emailed to say that delivery would happen between 13:35 and 15:35 on the 30th November. Their online tracking service showed that the package was in a van in the vicinity, however the parcel was not delivered and the online tracker stopped displaying progress. I contacted APC early on the morning of the 1st December, who could not explain why the package was not delivered at some stage on the 30th, even though it was in a van on a delivery run. Even a late delivery on the correct day would have been OK, so having waited in, for that not to happen is poor. The parcel was re-scheduled for delivery on the afternoon of the 1st December, which happened OK.”
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Posted 4 years ago
HI Brendan, Thank you for your honest review. All comments are appreiacted.
Posted 4 years ago
“Insufficient ties , they simply don’t really work - albeit cover is good quality but concerned that it may get blown away in wind due to the inadequate ties”
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Posted 5 years ago
“Reasonable quality for price paid but is an inch or two short in depth on my two standard size 3seater benches so leaves the feet open to the elements A couple of more inches would have made it perfect”
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Posted 5 years ago
Hi Robert, Thank you for your honest review.
Posted 5 years ago
“I have not received the covers yet, I'm still waiting therefore unable to rate the product.”
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Posted 5 years ago
“Prompt delivery”
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Posted 5 years ago
“But more like a tarpaulin than I had expected but it appears to do the job”
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Posted 5 years ago
“The cover is of a good quality and looks more appealing to the eye than others. It is larger but we couldn’t get the exact size so hopefully it works. It has one draw string in one corner. It would be better to have the more drawstrings in the other corners to pull it tight.”
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Posted 5 years ago
“Communication following ordering was very poor, delivery timescale was twice as long as quoted, customer service response was very poor (and slow), suddenly got a msg from courier to say out for delivery, thankfully our neighbours took it in. Product was good when it arrived.”
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Posted 5 years ago
“the service was excellent, overnight delivery on time. We were disappoined with the cover as there were no fixings on the back and the front ties were flimsy”
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Posted 5 years ago
“This site offered a garden table cover at an appropriate size which most others did not. Can make no further comment as item not due until next month”
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Posted 5 years ago
“Well I ordered the item and the page refresed so I lost my order number. I also have not had an confirmation email from yourselves, so hopefully I'll receive the goods on or around the14th June. So I'll review your company when the cover arrives.”
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Posted 5 years ago
GardenFurnitureCovers.com is rated 4.6 based on 7,564 reviews