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Gap 360 Reviews

4.8 Rating 2,098 Reviews
93 %
of reviewers recommend Gap 360
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With 200+ trips in 50+ countries there is something for everyone!

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Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 30th April 2025
Anonymous
Gap 360 5 star review on 26th April 2025
Grace
Gap 360 5 star review on 25th April 2025
"Louisa"
Gap 360 5 star review on 24th April 2025
Rebecca
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Anonymous
Anonymous  // 01/01/2019
I did Ultimate Oz in Sept 2014 (age 18) and it was absolutely brilliant! Would highly recommend for anyone especially those travelling alone and nervous about travelling without support. The activities and nights out were unforgettable, the tour guides were friendly and helped with CVs, job applications, phone sims etc. After the tour I did some travelling and then returned to Sydney where I lived and worked for a few months, before continue my travels to New Zealand and Asia. Without Gap360 I would never had had the confidence to do this trip which became was the adventure of a lifetime and has given me friends for life. Thank you so much! I would also like to add (after seeing some negative reviews) that whilst I've not dealt with Gap360 during Covid19, I am sure they are doing their utmost to balance satisfying thousands of customers whilst keeping staff in jobs. It is a really trying time for everyone right now but especially for certain industries, like tourism. Hats off to all the staff having to deal with all the cancellations and reschedules (that have occurred through no fault of the company) - my thoughts are with you all!
Gap 360 5 star review on 4th September 2020 Gap 360 5 star review on 4th September 2020 Gap 360 5 star review on 4th September 2020 Gap 360 5 star review on 4th September 2020 Gap 360 5 star review on 4th September 2020
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Posted 4 years ago
How nice to hear from you Rachael and thanks for such a nice review and update on how you got on overseas. These are indeed testing times for us all, and to hear nice comments like this brightens up all our days ;)
Posted 4 years ago
Thailand 2017, this was the first time I travelled alone age 19 and it was amazing, very well organized, the tour guide made the trip, everything was perfect
Gap 360 5 star review on 5th August 2020 Gap 360 5 star review on 5th August 2020 Gap 360 5 star review on 5th August 2020
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Posted 4 years ago
Thank you for your review Zoey, it's so great to hear from our past travellers, especially those who went a few years ago and are still remembering their travels with us! 😊 We hope to see you on a trip with us again soon!
Posted 4 years ago
Extremely helpful customer service and provide very good information on trips you are interested in. Respond to emails quickly and help the best way possible.
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Posted 4 years ago
Thank you for your review, we really appreciate your kind words 😊
Posted 4 years ago
This is my first time travelling solo and so far I cannot complain. The advice Gap365 have provided has been excellent and has really put my mind at ease.
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Posted 4 years ago
Thank you for your review Shaunie, it's really appreciated 😊
Posted 4 years ago
Gap 360 made the whole process of booking so easy! My trip is postponed and they’ve been so helpful through everything. I can’t wait to go on my trips with them!
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Posted 5 years ago
And we cant wait to have you travel with us 😊
Posted 5 years ago
Ive used Gap360 before and they were so helpful and the trip was well worth the money plus such a good experience for myself as a first time traveller, Ive already booked my next 2 trips for next November and again the team was brilliant and helpful, definitely recommend!! thank you :)
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Posted 5 years ago
Thank you for your review Billie, we really appreciate it 😊
Posted 5 years ago
Katie went above and beyond to support me with reorganising my trip due to the Covid-19 pandemic. My trip isn't until July and I expected Gap360 to be too busy to deal with my trip but Katie came back to me within a couple of days and had sorted a voucher and a change of insurance. With the travel industry facing such uncertain times at the moment, it was lovely to have a company being so understanding and ready to help, I look forward to travelling with you soon!
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Posted 5 years ago
Thank you Sioned, we really appreciate your review! Hope you have a great trip with us when you're able to travel.
Posted 5 years ago
I used Gap360 the first time I went travelling solo and they did not disappoint. I recently contacted them about an upcoming trip in November and Katie has been very helpful and kindly moved my holiday to 2021 due to Coronavirus. I always recommend Gap360 to friends who haven’t travelled solo before!
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Posted 5 years ago
Thanks Emma, we appreciate your kind words!
Posted 5 years ago
The team at Gap 360 have been so helpful throughout the booking of our tour. Especially during the pandemic, I have received full support in postponing our tour, with the team always replying to emails quickly, being super friendly and looking to help us in any way they can, which is a real credit to the company. I look forward to travelling with them soon!
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Posted 5 years ago
Thank you for your review Chloe, we really appreciate it!
Posted 5 years ago
I haven’t been on my trip yet, but due to the pandemic I’ve had to change my trip dates. Amazing and extremely friendly customer service dealing with this! I had to change my trip dates twice and it was easy to sort out with my trip advisor. I would highly recommended booking a trip with gap360.
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Posted 5 years ago
Thank you for your review, it's really appreciated 😊
Posted 5 years ago
This is the second time I am using gap360, there customer service is incredible unlike other big companies I have used previously, they always answer emails quickly and full of helpful advice, Can not fault Katie and the gap360 team through out the COVID-19 pandemic. They still are on top form, no matter how many emails I have sent them. The trips are carefully designed so no details are missed so you get the most out of your holiday. 100% recommend this company to anyone.
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Posted 5 years ago
Thank you for your review Kerry, we really appreciate your kind words! 😊
Posted 5 years ago
All gap360 team members that have supported with booking my trip were extremely helpful. Katie supported rearranging my trip during an extremely busy and difficult time, highly recommend
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Posted 5 years ago
Our pleasure, thank you for your lovely review!
Posted 5 years ago
I would like to personally thank Sophie Ramsden from Flights 360 for all her help both initially in sourcing my son Brandon's flight out to Australia and then from the Covid 19 outbreak, sourcing and finding him alternate flights back. Sophie you have been a shining star thank you so much for all your help and professionalism from day 1. I will certainly be recommending you to others thanks for sure.
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Posted 5 years ago
Thank you for your kind words Martin, we are very glad that Sophie was able to help.
Posted 5 years ago
Second time using Gap360. My first trip was Bali, second trip coming up was supposed to be Australia in October which I’m unfortunately having to reschedule til next year due to the Covid-19 situation, the Gap360 team couldn’t have been a better help. So well organised during the trip I did manage to get to. And so supportive, helpful, understanding and friendly in helping me arrange my Australia trip. Highly recommend and wouldn’t use any other travel company. Much appreciated.
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Posted 5 years ago
Thank you for your review Georgia, it really means a lot. We're happy to help! 😊
Posted 5 years ago
Travelling to Costa Rica in January which will be my fourth trip with gap360. I was originally travelling in June but due to covid 19 I wanted to change my dates and the team helped me with ease and total reassurance. I would not book with anyone else! I have spread their good name and reputation for years. Amazing company!
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Posted 5 years ago
Thank you for your review Charlotte! We really appreciate your kind words and we're happy to help with your travel plans 😊
Posted 5 years ago
The team has been a great help during this stressful period and have helped me to delay my trip. Jon, Elisha and Sophie have all been really accommodating and replied quickly to all enquires. Also, not having to pay a change of date fee for my trip has been really good. Thank you to the team for all your help.
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Posted 5 years ago
Thank you for your review Emily, we're so glad to have been able to help.
Posted 5 years ago
From the minute I booked my trip back in November 2019 to now during this uncertain time they have been excellent I haven’t had to worry about a single thing. Everything has been sorted so smoothly. Would like to give a special shout out to Sophie Ramadan & Katie Green. You’ve been really great and put my mind at ease. I really couldn’t recommend gap360 enough.
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Posted 5 years ago
Thank you for your review, Katie! We really appreciate your lovely feedback 😊
Posted 5 years ago
Gap360 have been so helpful in providing all the information and support needed to book my trip, so easy and straightforward and they are also all lovely! Can’t wait for my travels :)
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Posted 5 years ago
Hi Lydia, thanks so much for your review! 🏝️😊
Posted 5 years ago
I’m so glad I chose Gap 360 for my Central American experience in Costa Rica. My host family were the best and will be lifelong friends and the Costa Rica Language Academy was outstanding. My Spanish improve dramatically in only 4 weeks and I wouldn’t hesitate to recommend Gap 360, especially for the more mature traveller!
Gap 360 5 star review on 5th March 2020 Gap 360 5 star review on 5th March 2020 Gap 360 5 star review on 5th March 2020 Gap 360 5 star review on 5th March 2020 Gap 360 5 star review on 5th March 2020
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Posted 5 years ago
Hi Julia, thank you for your review! It's great to hear you had such a lovely time :)
Posted 5 years ago
Very helpful people, good knowledge and to the point
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Posted 5 years ago
Thanks so much for your review 😊
Posted 5 years ago
Gap 360 is rated 4.8 based on 2,098 reviews