Fusion Living Reviews

Name: Fusion Living
Address: Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire, Leicester
Rating: 4.77

4.8 Rating 1,651 Reviews

95 %

of reviewers recommend Fusion Living

4.8

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 201 9988

Email:

sales@fusionliving.co.uk

Location:

Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire,
Unit 1A, 49 Huncote Road, Stoney Stanton, Leicestershire
Leicester
LE9 4DH

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Fusion Living 5 star review on 21st October 2025

183

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb product (tulip chairs). Fast delivery with a top courier. Excellent customer services by Jayne. I rarely leave reviews but Fusion Living certainly deserves a v good one”

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Posted 4 years ago

Thank you so much for this fantastic review, Carmela. We're so pleased that you are happy with your chairs and the customer service provided! We do hope you choose to shop with us again. Best wishes, Fusion Living

Posted 4 years ago

“Très belle chaises … qui paraissent de qualité .. a voir dans le temps . Livraison 🚚 respectée Site sérieux”

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Posted 4 years ago

Merci pour votre super avis ! Nous apprécions vraiment que vous ayez pris le temps d'écrire ceci. Nous espérons vous accueillir à nouveau. Meilleurs vœux Fusion de vie

Posted 4 years ago

“Excellent service from start to finish. Table delivered efficiently and in timeframe given. Table is exactly as described and brilliant quality.”

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Posted 4 years ago

Hi Tara, Thank you so much for taking the time to write us this great review! We are so pleased that you are happy with the customer service received whilst shopping with us and that you love the table! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Very good quality items, as close as possible to the original design. Would definitely recommend the purchase. Fast delivery without any customs hassle.”

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Posted 4 years ago

Thank you so much for taking the time to write this fantastic review! We are so pleased you are happy with your items and the experience whilst shopping with us. We do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Sorry to say that quality is poor. I appreciate that you get what you pay for but the staples on the back of the cushion were often not in and if they were in they were not in properly.”

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Posted 4 years ago

Hi Paul, Thank you for your review and we are so sorry to hear that the staples on your cushions were not secured properly. Could you please email some images across to sales@fusionliving.co.uk and we will certainly look into this? We look forward to hearing from you. Best wishes, Fusion Living

Posted 4 years ago

“Excellent product. Arrived in good time and in excellent condition. Communication and service exceptional.”

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Posted 4 years ago

Thank you so much for this great review, Margaret. We are so pleased you are happy with your order, and the customer service received. We do hope you choose to shop with us again! Best wishes, Fusion Living

Posted 4 years ago

“Excellent company. Very quick delivery”

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Posted 4 years ago

Thank you so much for this great review, Sally! We do hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 4 years ago

“A second order from Fusion proved just as efficient. My chair arrived ahead of schedule and the delivery man kindly confirmed with a neighbour where would be a safe repositary until my return. Thank you.”

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Posted 4 years ago

Thank you much for taking the time to write this fantastic review! We're so pleased that you're happy with the whole experience received, we pride ourselves on exceptional customer service, so feedback like this is excellent to hear! Best wishes, Fusion Living

Posted 4 years ago

“Very pleased with the table & chairs. Packed safely & with good instructions. Only thing to mention is that the sticky tabs you need to take off the cushions do not peel off at all easily, very fiddly but that is the only that was not to good otherwise all good”

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Posted 4 years ago

Hi Jennifer, thank you so much for taking the time to write us this great review! We are so pleased that you are happy with your order, and we appreciate your feedback on the sticky tabs. We do hope you choose to shop with us again! Best wishes, Fusion Living

Posted 4 years ago

“Excellent service. Good prices. Great quality. Everything as on web site. Really pleased with our purchase.”

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Posted 4 years ago

Hi Margaret, Thank you so much for taking the time to write this fantastic review! We're so pleased that you are pleased with your purchase and the customer service received, we do hope to welcome you back again in the future! Best wishes, Fusion Living

Posted 4 years ago

“After the wait on ordering , the chairs arrived exactly when promised , The colours are true and quality good , l had to return one chair as the space l intended it to go didn’t fit , one phone call and it was returned collected almost next day pick up .”

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Posted 4 years ago

Hi Gail, Thank you so much for taking the time to write us this great review! We're so pleased that you are happy with your chairs and the customer service received. We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Slight delay on delivery due to drivers but kept us informed the whole time, and when our chairs arrived we were not disappointed! Stunning colours, easy to put together and great quality - even better than they looked online. I’d recommend fusion living based on our experience.”

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Posted 4 years ago

Thank you for your review, Sarah. We are so delighted that you love your chairs and are happy with the customer service received whilst shopping with us! We really pride ourselves on exceptional customer service, so feedback like this is excellent to hear. Best wishes, Fusion Living

Posted 4 years ago

“I like the chairs. Very solidly constructed when put together. The look like the pictures on the web site. Couple of improvements. 1. The construction diagrams are not at all clear. 2. Utter confusion over delivery days. Said to be caused by lorry drivers. But more communication ‘before’ not after would have helped a great deal.”

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Posted 4 years ago

Hi Paul, Thank you so much for taking the time to write this great review, we're so pleased you're happy with your chairs! We really appreciate your feedback, and please accept our apologies for the confusion with the delivery days. We're pleased you have now received your order and we do hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Good quality products. Very good customer service”

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Posted 4 years ago

Hi Gillian, We're so pleased that you're happy with your order and the customer service received! We hope you choose to shop with us again in the future. Best wishes, Fusion Living

Posted 4 years ago

“I’m really happy with the furniture, it’s stylish, just what I was looking for, reasonable and easy to build.”

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Posted 4 years ago

Thank you for taking the time to write us this review, Rebekah! We're so happy you're happy with your order and we hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

“To answer your questionnaire frankly, I would say that your follow-up was perfect, your delivery on time, your product is exactly what we were hoping for, that your price is great, however we had a little problem with the assembly. on a chair, The screw of the trunk, which holds the seat, and, which allows to turn it is defective. and therefore the seat is unstable. but we do not intend to return the chair to you, or to make a complaint. it is too much work for us, costing us more than the price .”

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Posted 4 years ago

Hi Michel, Thank you so much for your great review and fantastic feedback! We're sorry to hear that the screw was threaded, we are more than happy to send a new one out to you in the post. Please do get in contact with us and we can organise this for you! We look forward to hearing from you. Best wishes, Fusion Living

Posted 4 years ago

“Amazing customer service and the dining chairs were delivered very quickly and efficiently by DHL. The chairs were so nice I ordered the table to match. Brilliant and would recommend the company to anyone.”

Fusion Living 5 star review on 2nd October 2021

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Posted 4 years ago

Hi Allison, Thank you for taking the time to write us this fab review. We're so happy that you love your chairs! Best wishes, Fusion Living

Posted 4 years ago

“Great product, great delivery,”

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Posted 4 years ago

Hi Paula, Thank you for taking the time to write us this fantastic review! We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Great product and price. Timely delivery. Many thanks.”

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Posted 4 years ago

Thank you so much for this fab review Michele! We do hope you shop with us again in the future. Best wishes, Fusion Living

Posted 4 years ago

“Fast delivery and excellent product”

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Posted 4 years ago

Thank you so much for this great review! We hope to welcome you back again in the future. Best wishes, Fusion Living

Posted 4 years ago

Fusion Living is rated 4.8 based on 1,651 reviews