Fuel Fixer Reviews

Name: Fuel Fixer
Address: Fairway House, Portland Road, East Grinstead, Fairway House, Portland Road, East Grinstead, West Sussex
Rating: 4.79

4.8 Rating 4,905 Reviews

95 %

of reviewers recommend Fuel Fixer

Company Reviews

Metrics

Info

4.8

Based on 4,905 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Fuel Fixer:

Fuel Fixer Ltd is a 24/7 Nationwide rapid response wrong fuel drain service with the intention of having you up and running, no mess no fuss.
Whether you are stuck at on a petrol station forecourt, or on the side of the road we can usually have someone out to you quickly and have you back on the road in minimal time.

Visit Website

Phone:

08000159564

Email:

enquiries@fuelfixeruk.co.uk

Location:

Fairway House, Portland Road, East Grinstead,
Fairway House, Portland Road, East Grinstead
West Sussex
RH19 4ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot express how superb this company is. After misfueling my Mercedes putting adblue into my diesel and having my vehicle recovered to a dealership. I suffered a highly stressful 2 1/2 weeks investigating why they wanted to charge me £10k for replacing the whole fuel system. It wasn't until I contacted FF that I started to feel things calm down again. The patience, empathy and knowledge that both Taylor and Joe showed me after so many phone calls, made it apparent just how much they care about every customer. After getting nowhere with Mercedes I instructed FF to carry out their repair. The engineer Lewis was great too. He even picked me up and took me to the dealership where my vehicle had been stuck for nearly 3 weeks. Within 1.5 hours the repair had been carried out successfully and I am happy to say I have done over a 1000 trouble free miles since with no engine issues whatsoever. I will continue to recommend to everyone just thow brilliant they have been. Thank you so very much”

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“Gabe was the best thing that we could have hoped for after a pretty terrible evening. He showed up and was wonderful, efficient, and made the entire experience manageable.”

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Thank you for your feedback. We're glad we could help handle the situation and get you back on the road! Kind regards, Aftercare Team Fuel Fixer Limited

“excellent service”

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“Excellent service, arrived in 15 minutes. Made me feel reassured throughout. Thanks”

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“Great service . They came out within 20 minutes of calling . Very knowledgeable with advice and what to do next . Took them about an hour to drain the tank and sort it out at the side of a busy road junction”

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“Excellent”

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“The engineer arrived within the time estimated (Dan ) was very respectful and knew exactly what to do to help me in the situation.”

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Thank you for your feedback. We're pleased to hear that Dan provided prompt and professional assistance when you needed it! Kind regards, Aftercare Team Fuel Fixer Limited

“Very efficient service from first to last contact. Bela, the technician who attended, explained exactly what he was doing from start to finish and managed to calm me down!!! Thank you all for getting me out of a very embarrassing situation in such a professional manner. Highly recommended.”

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“Very excellent service. Very friendly guy who attended my car.”

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“Team were great on the phone. Booked a specialist to attend - arrived within 45 mins. Michal was very knowledgeable, friendly and explained lots about the process. Sorted in 20 minutes, waited while we road tested, and ensured a top class result. Thanks so much team.”

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“Easy and quick service and very friendly and helpful colleagues both in the office and the engineer who attended. Thank you!”

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“Quick efficient and friendly service”

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“Gabe was brilliant.”

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“Great service”

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“I was on holiday with my family in Wales when I made the mistake of adding a half a tank of petrol into my diesel rental car. It was late on a rainy Saturday night of a bank holiday weekend, and no garage was going to be able to help me until at least Tuesday, seriously disrupting our family’s holiday plans. Fuel Fixer came to the rescue and professionally handled everything on that rainy Saturday night. I will always be grateful.”

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“I was very impressed. Emily gave me a good discount the job was done very quickly”

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“There quickly, got job done properly. I was very worried that I’d done permanent damage. However, all is well. In fact my diesel truck is running better than ever. What a relief”

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“Brilliant service, arrived within 30 mins and very fast and thorough. Couldn’t recommend enough.”

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“The guy that came out to my car, rang to say he was on his way and arrived on time, he quickly got on with the work that was required and soon had my car up and running as it should.”

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“Arrived within the time promised ,polite and explained the process and made sure everything was working before he left,an expensive mistake to make but but can recommend this company”

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Fuel Fixer is rated 4.8 based on 4,905 reviews