From the Sky Registry - Name a Star Gifts Reviews

Name: From the Sky Registry - Name a Star Gifts
Rating: 4.67

4.7 Rating 1,781 Reviews

92 %

of reviewers recommend From the Sky Registry - Name a Star Gifts

Company Reviews

Metrics

Info

4.7

Based on 1,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About From the Sky Registry - Name a Star Gifts:

Inspired by the beauty of the night sky, we have created the perfect personalised name a star gift for your loved ones.

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Email:

orders@fromtheskyregistry.com

From the Sky Registry - Name a Star Gifts 5 star review on 5th December 2024

Anonymous

Anonymous // 01/01/2019

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English

“This is the second time I have done this. The first time was for my husband who lost both of his parents within a year. The star gave him some comfort. This time I have done this for a friend who has lost her husband and got her girls who have lost their dad too early. I hope it brings them some comfort too ❤️”

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Posted 10 months ago

“Really beautiful”

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Posted 10 months ago

“Such a Lovely gift that I was asked where I got it and they ordered one too.”

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Posted 10 months ago

“This was my second star i have bought but the delivery service threw the package over the fence and so the box was ripped and the frame broken when i got home.I raised this with Star registery and a new box set was send out using a different courier within a week. I love the star idea abd the customer service was exellent.”

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Posted 10 months ago

Thank you so much for sharing your feedback, and I’m truly sorry for the disappointing experience you had with your order. We always aim to ensure our products are delivered safely, using eco-friendly cardboard boxes for protection. However, it seems that our delivery partner fell short this time, and we’ll certainly be looking into this to prevent similar issues in the future. We handle customer service exclusively through orders@fromtheskyregistry.com, and after carefully checking, we couldn't find any previous ticket from you. Please double-check where your message was sent, as we want to make sure we address any concerns promptly. We’re committed to making things right, and we’d be more than happy to send you a replacement for the broken frame and box. Just confirm your delivery address, and we’ll get a new one sent out to you as quickly as possible. Thank you for bringing this to our attention. We truly appreciate your patience and understanding.

Posted 10 months ago

“Absolutely fabulous!!”

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Posted 11 months ago

“This is the 3rd Star I have purchased for my grandchildren , lovely gift always well received. This time I had to change some of the details after purchase they were dealt with quickly and I was impressed with how it was dealt with Thank You”

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Posted 11 months ago

“Was really happy with my purchase”

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Posted 11 months ago

“Awful experience. I have reported this company to trading standards as I paid for a product that was never delivered. I contacted this company 39 times with no response. The worst part of this is that they know the product they’re selling is highly emotive.”

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Posted 1 year ago

“Absolutely disgraceful! Still awaiting my star folder which was ordered in JULY! Tracking information doesn't work either. Sent several emails and no response.. AVOID”

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Posted 1 year ago

“I never received my pack that I paid extra for. After a bereavement this is just so upsetting and has really affected me. They said they sent out a new one but that hasn’t come too. I’ve contacted them and showed the tracking proves they didn’t send it but I’ve just been ignored.”

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Posted 1 year ago

“Wow!Amazing Brought tears to the receiver's.I retired after 30 years in Education Given to the amazing school on day of my retirement”

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Posted 1 year ago

“I bought this star for my one and only young Brother who passed away, he was a lover of astronomy so it was a fitting memorial for him. Thank you”

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Posted 1 year ago

“Took very long to arrive A bit disappointed that it only had 3 print outs in the pack as well was expecting a bit more for the extra price we paid”

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Posted 1 year ago

“Not good! Still haven’t received my products! Won’t answer any emails!”

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Posted 1 year ago

“Unfortunately my parcel was lost during delivery however I did get a response but only after I emailed. They did send another for me which I appreciated.”

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Posted 1 year ago

“I purchased this as a 'different' gift for my son and his girlfriend as she lives so far away . They can look into the sky at night and connect . Brilliant idea and they both loved it. Thankyou.”

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Posted 1 year ago

“Not happy at all I've paid for a star gift package and even paid the 3 pound for the delivery and haven't received I've sent you two messages and nothing . I would like a refund as I've had to print or could U found out were it is at least”

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Posted 1 year ago

“I really like the idea of naming a star after your loved one I bought it for my eldest daughter on her birthday and now bought one for my younger daughter on her GCSE’s results hopefully she will have good grades”

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Posted 1 year ago

“Once again, this gift never disappoints! Such a unique and beautiful concept! The service provided by The Sky Registry was faultless. My recipient received her star on a nominated day and I also got a confirmation to say it had been sent. The website was easy to navigate and I was also able to amend the gift (if needed) once the purchase had been made! I would highly recommend The Sky Registry and urge anybody who has no idea what to get someone who has everything they need, to dive in and purchase one of their gift packs. Sometimes a precious thought, like naming a star for someone, is worth so much more! Money comes and goes but thoughtfulness & a personal touch lasts forever. 5*’s”

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Posted 1 year ago

“Very disappointed as I spent £35 on the 1st June and my wife has still not received her box. If I had known it would have taken so long I definitely would not have ordered this!”

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Posted 1 year ago

From the Sky Registry - Name a Star Gifts is rated 4.7 based on 1,781 reviews