Fraser James Blinds Reviews

Name: Fraser James Blinds
Rating: 4.96

5.0 Rating 570 Reviews

99 %

of reviewers recommend Fraser James Blinds

Company Reviews

Metrics

Info

5.0

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fraser James Blinds:

Here at Fraser James Blinds, we are proud to be a leading supplier of top quality, made-to-measure blinds, shutters, and awnings throughout the Leicester, Coventry, and Northampton areas.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing quality and fantastic fitting by Lindsay”

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Posted 2 years ago

Thank you Julie, so pleased to hear that you are happy with your blinds! FJB x

Posted 2 years ago

“From the first enquiry to having the blinds fitted, Fraser James Blinds have been excellent. They may charge more than other Companies but you pay for quality. Company is professional, extremely quick response times, you can see the quality of the blinds. Lindsay fitted the whole house today and he was organised, quick, friendly and was very kind in answering any questions I had. Thank you Lindsay. I would have absolutely no hesitation in recommending Fraser James Blinds. Wonderful service.”

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Posted 2 years ago

Thank you Kim for such a considered and thorough review! It means a lot to us! So pleased to hear that you love your blinds and we will pass your thanks to Lindsay! Thanks again, FJB x

Posted 2 years ago

“Our new blinds are excellent, so pleased with how good they look. Fitted by Tomas who did a great job, very polite, professional and left everything clean and tidy before he left.”

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Posted 2 years ago

Thank you Gary, for taking the time to leave us feedback, we really appreciate it! So pleased to hear that you are happy with your blinds :) FJB x

Posted 2 years ago

“Thomas fitted our shutters today and was fantastic.”

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Posted 2 years ago

Thank you very much, glad to hear that you are pleased :) FJB x

Posted 2 years ago

“Really poor customer service. Completely unwilling to discuss if there are any issues or to make any reasonable attempt to resolve them. Genuinely poor business management. Wish I had read more reviews as others seem to have similar experiences when there have been issues.”

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Posted 2 years ago

Please see our comments back stated via Trust Pilot and Google reviews.

Posted 2 years ago

“We are so over the moon with our new shutters, they look absolutely amazing! Fraser James have been wonderful from start to finish and Tomas who fitted our shutters was great. He was so polite and has done such a fantastic job - thank you again :-)”

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Posted 2 years ago

Thank you Amy, we love hearing feedback like this! We are so glad that you love your shutters! FJB x

Posted 2 years ago

“First first call to book apt to finally being fitted, excellent company all extremely polite and professional Tomas was excellent fitted, very clean and tidy”

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Posted 2 years ago

Thank you Tracy, we really appreciate the time taken to leave us feedback! Really happy to hear that you are pleased with your shutters :) Kind regards, FJB x

Posted 2 years ago

“Good product, good service.”

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Posted 2 years ago

Thank you :) FJB x

Posted 2 years ago

“I am chairbound and relied on others to draw my curtains. Now with the battery powered remote controlled blinds I'm completely independent. Thank you so much!”

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Posted 2 years ago

We are so happy to help! Thank you for taking the time to leave us feedback :) FJB x

Posted 2 years ago

“As always a great service from start to finish Lindsay was great fitter”

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Posted 2 years ago

Thank you Paul, we appreciate the time taken to leave us feedback :) FJB x

Posted 2 years ago

“Fraser James Blinds were recommended to us when we were looking to replace our perfect fit blinds. We have been really impressed with their service from our initial enquiry through to installation. Lindsay, who came to install our blinds, arrived promptly and was friendly and polite and took no time at all to fit the new blinds. We are extremely happy with our new blinds and wouldn’t hesitate to recommend Fraser James to others and indeed use them again ourselves.”

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Posted 2 years ago

Thank you Amanda, great feedback! We are really pleased to hear that you are so satisfied with your new blinds and the service received! Kindest regards, FJB x

Posted 2 years ago

“Recently had blinds fitted in the kitchen and bathroom. Excellent service throughout. After sales service quickly responded and fixed a small problem we had. Most recently had a shutter fitted in the bedroom bay window by Tomasj. The shutter is good quality and looks amazing . Tomasj provided a punctual , professional service. Due to the shape of the window it was a difficult fit which he dealt with easily. Cleaned up after the work was finished. We would recommend him and the company without hesitation .”

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Posted 2 years ago

Thank you Mick and Jan, We really appreciate the time taken to leave us feedback, and we are so pleased to hear that you are not only pleased with your blinds and shutters, but also the level of service. Thank you again, FJB x

Posted 2 years ago

“Good service and quality product. The installer Tomas was very friendly efficient and tidy.”

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Posted 2 years ago

Thank you for taking the time to leave us feedback! Really pleased to hear that you are happy with your new products!

Posted 2 years ago

“Quick and clean fitting of 3 electric blinds to bifold doors and a roller blind to a kitchen window. Professional, punctual, tidy. Quality products. Looks great 👍🏻”

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Posted 2 years ago

Thank you both, really good to hear :) FJB x

Posted 2 years ago

“Highly recommend, love our new shutters. Fraser gave us great advice when choosing the shutters. Tomas our fitter is an asset to your team. Arrived on time, introduced himself, completed the job to perfection. Tidied up and showed us how to use/look after shutters. Thank you”

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Posted 2 years ago

What a great review to read! Thank you very much Caroline. We agree that Tomasz is a huge asset to team, we are very lucky to have such a great team all round! Very pleased to hear that you love your shutters! FJB x

Posted 2 years ago

“Great service from Fraser James Blinds. Lindsay did a thorough job fitting two Venetian blinds in my kitchen. I couldn’t believe how quick he installed them and was very professional. Very happy customer and would definitely recommend Fraser James Blinds to anyone.”

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Posted 2 years ago

Thank you very much, we really appreciate the time taken to leave us a review! Thank you very much! Kindest regards, FJB x

Posted 2 years ago

“Very happy with my blinds. They look great, fit perfectly and were fitted quickly and professionally by our fitter Lindsay. This is the second set of blinds we’ve bought from Fraser James. Definitely use them again and recommend them do anyone who needs new window dressings.”

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Posted 2 years ago

Thank you Carolyn what lovely words. We pride ourselves in great customer service and quality products so are very glad your experience reflects this. Thanks again, FJB x

Posted 2 years ago

“Shutter fitted today. Knew it would be good as we have used company before. Well fitted. No mess. Looks great. Thankyou. Recommended to anyone considering shutters.”

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Posted 2 years ago

Thank you Geoff! Great to hear and passed to the installers. Really pleased to hear that you are happy with your Shutter! Kind regards, FJB xxx

Posted 2 years ago

“GREAT JOB BY THE BOYS (Ned and Justin).”

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Posted 2 years ago

Thank you Guy! Passed to Ned and Justin, we're really pleased that you are happy with your shutters :) Kind regards, FJB xxx

Posted 2 years ago

“GOOD COMMUNICATION, GOOD PRODUCT, NED THE FITTER VERY FRIENDLY AND DID A REALLY GOOD JOB, THE SHUTTERS LOOK BRILLIANT...”

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Posted 2 years ago

Thank you Carol, passed to Ned, always great to hear about our hard working installers, and we're so glad you are pleased with your shutters! Kindest Regards, FJB xxx

Posted 2 years ago

Fraser James Blinds is rated 5.0 based on 570 reviews