Fraser James Blinds Reviews

Name: Fraser James Blinds
Rating: 4.95

5.0 Rating 575 Reviews

99 %

of reviewers recommend Fraser James Blinds

Company Reviews

Metrics

Info

5.0

Based on 575 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fraser James Blinds:

Here at Fraser James Blinds, we are proud to be a leading supplier of top quality, made-to-measure blinds, shutters, and awnings throughout the Leicester, Coventry, and Northampton areas.

Visit Website

Write Your review

Tell us how Fraser James Blinds made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the shutters that Tomas fitted to our bathroom, bedroom and lounge back windows. He did an excellent job, was very polite and explained everything. Left everywhere neat and tidy. Would highly recommended.”

Helpful Report

Posted 2 years ago

Thank you for leaving us a review Sue. We're so glad you love your new shutters :) Katie @ FJB

Posted 2 years ago

“Tomas, our fitter, was excellent. Fitted perfectly. Extremely tidy , left no mess. Very professional- gave details for aftercare etc. very friendly and polite.”

Helpful Report

Posted 2 years ago

Thank you for your review Melanie :) Katie @ FJB

Posted 2 years ago

“Had a shutter fitted in the bathroom by Tomas last week. Took about 7 weeks for the shutter to be made but have to say really impressed. Fitter was neat and tidy. Highly recommend this company.”

Helpful Report

Posted 2 years ago

thank you for your feedback Gail! And what a great turnaround for your order. Katie @ FJB

Posted 2 years ago

“Couldn’t recommend frazer James blinds enough competitive price and outstanding service and product with excellent installation thank you will look forward to using this company again in near future”

Helpful Report

Posted 2 years ago

Thank you for your lovely feedback Paul! We look forward to hearing from you again soon :) Katie @ FJB

Posted 2 years ago

“Excellent service. I would not hesitate to recommend them. Products and services are first rate.”

Helpful Report

Posted 2 years ago

Thank you for your review Imogen! :) Katie @ FJB

Posted 2 years ago

“Tomas did a great job, the product (so far) is spot on, looks amazing and we've had lots of compliments. We are very pleased. No sales waffle, appointments were on time and on point and the fitter was very careful and mindful of our house. Our dog loved him too! It was a fair price for a good job. Thanks all at Fraser James, we've recommended you to family and friends.”

Helpful Report

Posted 2 years ago

Thank you for a lovely review :) Katie @ FJB

Posted 2 years ago

“We recently had wooden shutter blinds fitted to our bedroom windows by Tomas. He did a great job, he was very efficient and attentive, we would highly recommend.”

Helpful Report

Posted 2 years ago

thank you so much we shall pass this on to Tomasz :) Katie @ FJB

Posted 2 years ago

“What a great job ! Had the whole house done ! Quality shutters & blinds! The two lads Tomasz & zac very professional clean tidy job very happy. Paul & Yvonne”

Helpful Report

Posted 2 years ago

Thank you for your kind comments Yvonne :) We shall pass this on to the team. Many thanks, Katie @ FJB

Posted 2 years ago

“Lindsay and Justin did a great job fitting our blinds! They were extremely quick, tidy and efficient. Would highly recommend!”

Helpful Report

Posted 2 years ago

Thank you for your feedback Shilpa, such lovely comments for the team :) Katie @ FJB

Posted 2 years ago

“Great customer service, really pleased with how our shutters look. Ned and Zac did a great job fitting them.”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thanks so much for your feedback, we are so glad you are happy with your shutters :) Katie @ FJB

Posted 2 years ago

“Tomas was very clean, tidy and helpful. Excellent service. Notifications from the office concerning delivery spot on.”

Helpful Report

Posted 2 years ago

thank you for your feedback Quentin. We really appreciate it :) Katie @ FJB

Posted 2 years ago

“To be abused by by some one working for this company is disgusting Ive just had surgery and on my back so can't bend I'd dropped Something for him to come up to me abusing calling me all the swear Words under the son whilst my daughter is in the car absolutely disgusting behaviour from a man”

Helpful Report

Posted 2 years ago

Hi Keeley, thank you for getting in touch. Firstly may we say how important your feedback is and how it saddens us to think you have had a negative experience. The above misunderstanding has been managed in house and we want to assure you that this type of behaviour is not tolerated at FJB, nor does it reflect our company values with regards to customer relationships or the quality of our work. Thank you for bringing this to our attention. Katie @ FJB

Posted 2 years ago

“From start to finish everything was extremely good. Service, attention to detail, communication, advice and professionalism. Fraser with the initial set-up process and Tomas with the fitting. Would overwhelmingly recommend this company.”

Helpful Report

Posted 2 years ago

Thank you for your feedback Sonia! I shall pass this on to the team :) Katie @ FJB

Posted 2 years ago

“Premium service, great throughout the entire choosing, ordering, delivering and fitting process. Thanks to Tomas and Zak who completed the installation with no mess”

Helpful Report

Posted 2 years ago

Hi Mark, thank you for leaving us a great review :) We really appreciate it! Many thanks, Katie @ FJB

Posted 2 years ago

“Shutters fitted today, really happy with the outcome. Tomas fitted shutters to every room in the house on his own, he worked really hard and did a really professional job, very impressive. Thoroughly recommend Fraser James and Tomas!”

Helpful Report

Posted 2 years ago

Hi Martin, I shall pass on your kind feedback to Tomasz! Thank you so much :) Katie @ FJB

Posted 2 years ago

“Another fantastic service from Fraser and the team. 100% recommend these guys! Great quality shutters and the fitters Ned and Zak were so professional with the attention to detail impeccable ⭐️⭐️⭐️⭐️⭐️ Thanks again 😊”

Helpful Report

Posted 2 years ago

Thank you for your lovely feedback Donna! Katie @ FJB

Posted 2 years ago

“We had our blinds and shutters Installed by Ned, Zac and Justin. They gave an amazing service and were great . Very happy with the installation and our shutters and blinds! Thank you”

Helpful Report

Posted 2 years ago

Thank you for sharing this :) We are so glad you love your shutters & blinds. Katie @ FJB

Posted 2 years ago

“Absolutely over the moon with our new shutters. We can’t thank Frasier james blinds enough. Very professional service and great quality. Had so many comments how nice they look. Big thank you to Ned and Zac who fitted them. So polite and respectful.”

Helpful Report

Posted 2 years ago

We are so glad you love your new shutters! Thank you for sharing your review with us :) Katie @ FJB

Posted 2 years ago

“Delighted! 12 weeks to the day and our shutters have been fitted by the fantastic Tomas and Justin. Couldn’t be happier with the whole experience - from the office staff who let me visit to see their shutters, Fraser coming out the next day to measure and quote until today. Even my very difficult to please husband is happy. In fact he was impressed with Thomas and Justin’s attitude and professionalism, and that’s a first! Thoroughly recommend.”

Helpful Report

Posted 2 years ago

This is great to hear Sue! Thank you so much for leaving us this feedback, we are so glad you both were happy with the team and of course your shutters :) Many thanks, Katie @ FJB

Posted 2 years ago

“Wonderful company. They gave me a very competitive price and their customer service is fab. Every member of the team I have encountered has been friendly, thorough and extremely helpful.”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely review Samantha :) Katie @ Fraser James Blinds

Posted 2 years ago

Fraser James Blinds is rated 5.0 based on 575 reviews