Fraser James Blinds Reviews

Name: Fraser James Blinds
Rating: 4.96

5.0 Rating 570 Reviews

99 %

of reviewers recommend Fraser James Blinds

Company Reviews

Metrics

Info

5.0

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Fraser James Blinds:

Here at Fraser James Blinds, we are proud to be a leading supplier of top quality, made-to-measure blinds, shutters, and awnings throughout the Leicester, Coventry, and Northampton areas.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tomasz, Justin and Zac carried out an excellent installation of our shutters, they were extremely professional, polite and very tidy. I’m very happy with my shutters they look beautiful! Every time I have called customer services they have been very helpful, they were not the cheapest of companies that we looked at but we felt far more comfortable from the initial meeting that the company would do a very thorough job and they have. Thank you”

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Posted 1 year ago

It's always to hear such lovely comments about our FJB family. Thank you for your kind comments and we are so pleased you love your shutters :) Katie @ Fraser James Blinds

Posted 1 year ago

“Excellent in every respect. Seamless service from ordering up to fitting and very competitive price wise. Much better quality and fit than the ones they replaced which I purchased from a well known National chain, with much better customer service too.”

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Posted 1 year ago

We are so pleased you were happy with the service as well as your finished products :) Many thanks, Katie @ FJB

Posted 1 year ago

“Quality service and product delivered throughout our entire process. Service made easy with great communication. Tomas who fitted our shutters is an asset to the company he puts you at ease being friendly, professional and very considerate of being in a customer home. Thanks so much.”

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Posted 1 year ago

Thank you so much for your lovely feedback! We shall pass on your kind words to Tomasz :) Many thanks, Harriett @ Fraser James Blinds

Posted 1 year ago

“Very happy with our blinds fitted by Tomas friendly and professional. Service excellent. Have recommended to family & friends.”

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Posted 1 year ago

Hi Lynn, Thank you so much for your feedback and for your recommendations, we really appreciate it :) Katie @ Fraser James Blinds

Posted 1 year ago

“We have just had Tomas to fit our bedroom shutters today. He was very professional and did an amazing job. I'm really pleased with them and would definitely use this company again.”

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Posted 1 year ago

Amazing! We are so glad you love your new shutters Teresa. We shall pass on your feedback to Tomasz :) Katie @ Fraser James Blinds

Posted 1 year ago

“Excellent customer service from first visit to installation and beyond. Slight issue with the specification was dealt with immediately and refit of correct blind controller was done within a week. Can’t fault them. Installation by Tomas was professional, he removed old fittings and disposed of them, did a walk through to make sure I was happy with all the blinds. Had perfect-fit on new bay window and patio door with vertical blinds upstairs. The kerb appeal on my house has sky-rocketed!”

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Posted 1 year ago

Hi Sue! Thanks so much for your review :) We are so pleased you were happy with the service and that you have taken the time to leave us such lovely feedback! Katie @ Fraser James Blinds

Posted 1 year ago

“Quality service, Tomas & justin were real perfectionist Brilliant job 👏”

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Posted 1 year ago

“Absolutely love our blinds, great time of guys that were courteous, professional and mindful. Went the extra mile took all the cardboard boxes with them. Cannot recommend Fraser James Blinds and their team Tomas Ned Little Zak enough. Worth every penny”

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Posted 1 year ago

Thank you so much Caroline for your lovely review & kind words it is much appreciated! Thank you again, Fraser James Blinds :)

Posted 1 year ago

“Good service, excellent quality and a very friendly team. Highly recommend 👍🏻”

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Posted 1 year ago

Thank you so much for leaving us a review :) Katie @ Fraser James Blinds

Posted 1 year ago

“Faultless from start to finish. Sales team very friendly and helpful Love the end result. The fitter, Lindsay was quick, efficient and friendly. Thanks”

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Posted 1 year ago

Hi Nicky, so happy to hear your feedback after your installation with Lindsay! Many thanks Fraser James Blinds

Posted 1 year ago

“Very happy with blinds. Ned was friendly, polite and reliable. Was very professional from start to finish”

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Posted 1 year ago

Thank you for leaving this lovely review for ourselves & for Ned, we really appreciate it :) Many thanks Fraser James Blinds

Posted 1 year ago

“Thank you Fraser James Blinds for our beautiful new shutters 🤩 Tomas our fitter was brilliant! Extremely polite and fitted our 9 windows on the hottest weekend of the year, all in a great time scale and just perfect! Will definitely recommend you to others FJB 👍🏻 Many thanks again x”

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Posted 1 year ago

Thank you, Jenny, Tomasz is a great asset to us for sure! Your review is appreciated greatly. Thanks again, FJB x

Posted 1 year ago

“We’re so pleased with our shutters, Tomas installed them and did a fab job, he took great care when installing the shutters and was very friendly! Thank you 😊”

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Posted 1 year ago

Thank you Hannah, we will pass to Tomasz, lovely to hear and we really appreciate the time taken to leave us feedback! FJB x

Posted 1 year ago

“I am really happy with my blinds they look beautiful 😍 thank you all for such a pleasant service. Thank you Tomas for such a great fit xx”

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Posted 1 year ago

Thank you Linda, lovely words, we really appreciate you taking the time to leave us a review! FJB x

Posted 1 year ago

“The service offered from start to finish was exceptional. All products were explained so I could make an informed choice. Tomas my fitter was lovely. Very polite and even rang ahead to inform me he was stuck in traffic and was running a little late. Would definitely recommend!”

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Posted 1 year ago

Thank you Sharynn, lovely words! We are very proud of our installers :) Thank you for taking the time to leave us a review! FJB x

Posted 1 year ago

“Excellent installation team, took time and care with fitting all the shutters. Great experience from first visit through to the installation kept updated on the progress regularly. Would definitely recommend.”

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Posted 1 year ago

Thank you Nigel, fantastic review, we really appreciate you leaving it for us! So glad that you are happy with your shutters! FJB x

Posted 1 year ago

“From the initial survey with some great ideas, unlike the other suppliers we spoke to, to the design and installation by Tomas, and remedy of a couple of damaged slats, there was no rush or push to sign any order with great communication at all times. We would recommend Fraser James blinds to anyone.”

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Posted 1 year ago

Thank you Mel! Your words really reflect our core values, so lovely to hear! Very glad that you happy with your shutters! FJB x

Posted 1 year ago

“We cannot praise Fraser James Blinds enough for all their expertise in designing and installing our fitted wardrobe; a new venture for the Company, and also for fitting all our blinds and shutters too! We received 5 star service throughout and want to say a big thank you to Kris, Ned, Zac, Zak and Linz, who were involved in the various elements of our installations.”

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Posted 1 year ago

Thank you so much Roger. We appreciate the time spent to leave us this review! We are proud of our team and glad you have gotten to experience different elements of our offering! Your thanks will be passed to the team members involved! FJB x

Posted 1 year ago

“What a perfect experience from start to finish !! Wasn’t rush or pressurised, Lindsay fitted the blinds brilliantly no mess either, would recommend Fraser James blinds 100% and will definitely used them again”

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Posted 1 year ago

Thank yo so much for taking the time to leave us feedback, so glad to hear that your experience has been so good :) FJB x

Posted 1 year ago

“Ned our fitter did an excellent job. Efficient and friendly. Recommend.”

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Posted 1 year ago

Thank you very much, really happy to hear that! FJB x

Posted 1 year ago

Fraser James Blinds is rated 5.0 based on 570 reviews