ForwardVia Reviews

Name: ForwardVia
Address: Via House 26c Hazel Road, Southampton, Hampshire
Rating: 4.76

4.8 Rating 1,110 Reviews

94 %

of reviewers recommend ForwardVia

Company Reviews

Metrics

Info

4.8

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

About ForwardVia:

ForwardVia provide low cost package forwarding and shopping services to international shoppers. You can now shop at any British and European stores and let ForwardVia ship it to you worldwide. Register for free to get your UK address with no membership fee.

Visit Website

Phone:

02380432561

Email:

hello@forwardvia.com

Location:

Via House 26c Hazel Road,
Southampton
Hampshire
SO19 7GA

ForwardVia 5 star review on 26th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“qceqcqwqqwq”

Helpful Report

Posted 5 years ago

We can see you attempted to use our service using fraudalent credit cards. Our security team review payment and orders on daily basis to stop people like you from using our service to defraud us and other British businesses. We have zero tolerance on fraud, and we take fraud seriously. We will take action against fraudster, and will report to relevant local authorities, if necessary.

Posted 5 years ago

“It takes long time. I still havnt got my package.”

Helpful Report

Posted 5 years ago

Hi, Many thanks for taking the time to review our services however I'm sorry to hear that you haven't received your package. We can see you've chosen to ship using economy service via Landmark. The estimated shipping time for this service is 25 business days. This is as stated on our websote and shown when you order the service. You ordered to ship it on 14th May and as of today, 17 business days have past. Upon checking the tracking available in your account, we can see delivery was attempted. The latest tracking show 'Addressee not at address indicated - Addressee's office closed'. You should contact your local post urgently to arrange redelivery. Failing that the package will be returned to sender. Feel free to get in touch with our friendly customer service or email help@forwardvia.com if you need assistance with the shipment.

Posted 5 years ago

“Il servizi è da 5 stelle ma se ne approfittano alla grande.”

Helpful Report

Posted 5 years ago

Hi, We are sorry to hear you were not completely satisfied with out service. We can see from your review translated to 'the service is 5 star but they take advantage of it'. We are not entirely sure the reason behind the feedback left. Kindly contact our customer service team. We are more than happy to clarify any misunderstanding you have and assist you if you encountered any issues. Look forward to hearing from you.

Posted 5 years ago

“I shipped perfumes to them and still dont know where the item is!! Amazon says we didnt have the return yet.. and ForwardVia not responding the email!”

Helpful Report

Posted 5 years ago

We are sorry to hear that you were dissapointed with our service. We believe you may have misunderstood the service you ordered. You did not order return and you did not provide any return instructions. If you want it returned, then you need select 'return' service in your Dashboard. Looking at your order history, you actually ordered to dispose the package on 16th Sep. We do not dispose any packages, unless our customer order to dispose it or after storing over 100 days. For clarity, dispose means تجاهل. (translated using Google). It is stated on our website that perfume is prohibited due to the flammable nature of the item. You were therefore given option to dispose or return to sender. We can see that we have been replying to all your email. The last email was sent on 17th Sep, and our reply to you was on the same day. My colleague has been in touch with you recently in the last few days to assist you.

Posted 5 years ago

“High price and also no tracking number”

Helpful Report

Posted 6 years ago

Many thanks for taking the time to review our services. We can see you've selected the lowest cost option Royal Mail Budget Untracked service. When you order shipping, multiple shipping options including those with tracking were presented for you to choose. The service you selected doesn't come with tracking. The price paid for shipping not only includes the transit fees, it includes the use of a UK address, the acceptance, processing, storing and dispatch of your goods including any export documentation required and full customer support. I hope this information helps going forward and that you will consider using our services again. Feel free to get in touch with our friendly customer service if you have any further questions. Best wishes, Forwardvia team

Posted 6 years ago

ForwardVia is rated 4.8 based on 1,110 reviews