Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.83

4.8 Rating 4,341 Reviews

96 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,341 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 12th July 2025

203

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry, but my experience was absolutely dreadful. My order took over 6 weeks to be delivered from point of ordering (even though I paid for delivery) and onward communication was terrible. Customer experience is everything, so you really need to get your distribution more on point. Its a shame as you have some nice products. Thanks”

Helpful Report

Posted 5 years ago

Hi Martin, We apologise for the delay due to our couriers having a broken down vehicle, with large mirrors we have to be super careful as they aren't insured for smashing during delivery. I have refunded your delivery cost and hope this is resolved. Thanks, Katy x

Posted 5 years ago

“Ordered a watering can for my plant obssessed best friend 12 days ago as part of a very special birthday present. It stated that delivery is between 3 to 5 days. Spoke to someone on e-mail who assured me that I will get it by Thursday the latest. Stayed in the whole day Thursday just so I would not miss the delivery.NOTHING. Spoke to someone on the phone on Friday in the morning who assured me that I will get it on Friday as it was sent 1st class next day delivery on Wednesday. Still nothing delivered. Was her birthday yesterday , stayed in all morning - nothing. Ordered other things for her on the same day from other places and all have been delivered on various days so can't blame it on covid. Went to see my friend with the embarassing "I am very sorry but your main present did not arrive on time" 12 days ! So dissapointed and also 2,5 days wasted sitting indoors waiting for something that did not even come.”

Helpful Report

Posted 5 years ago

I'm so sorry for the inconvenience caused for you waiting in for Royal Mail. The watering can was posted as promised on the Wednesday and should have been with you as promised on the Thursday and I can only apologise for the delivery service you have received. I will send you an email now to rectify the situation Best Katy

Posted 5 years ago

“i have only placed one order with folk interiors and i was sent the wrong item - so frstrating!”

Helpful Report

Posted 5 years ago

“I still haven't received my order”

Helpful Report

Posted 5 years ago

I'm so sorry Melanie, Your order left us 5 days after you ordered it to be delivered 24hour post but from the tracking it looks like it has been taken to the wrong place. I will contact Royal mail directly now Katy

Posted 5 years ago

Folk Interiors Ltd is rated 4.8 based on 4,341 reviews