Folk Interiors Ltd Reviews

Name: Folk Interiors Ltd
Rating: 4.82

4.8 Rating 4,766 Reviews

95 %

of reviewers recommend Folk Interiors Ltd

4.8

Based on 4,766 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours

Visit Website

Phone:

07970096672

Email:

info@folkinteriors.com

Location:

Buckfast Road, Buckfastleigh
TQ11 0EA

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Folk Interiors Ltd 5 star review on 31st October 2026

224

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful mugs. Delivered carefully”

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Posted 11 months ago

Thanks so much for your kind words, Margaret. We’re really glad you’re happy with the mugs you purchased and that they were delivered carefully. Kind regards, Team Folk Interiors Ltd

Posted 10 months ago

“Fast delivery and beautifly packaged”

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Posted 11 months ago

Thanks so much for your lovely review Lucinda. We’re really glad you were happy with the speedy delivery and the items you purchased. We look forward to welcoming you back to Folk Interiors soon. Kind regards, Team Folk Interiors Ltd

Posted 10 months ago

“Arrived niely packaged and look great, but much smaller than anticipated!”

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Posted 11 months ago

“One of the items arrived broken, the package was very big for 2 smallish boxes which might have caused the damage”

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Posted 11 months ago

Hello Sian, We are really sorry to hear that one of your items arrived broken — that’s never the experience we want for our customers. We did reply to your email as soon as we picked it up and arranged for a replacement bowl to be sent out to you, which is now already in process. We always want the chance to put things right, so we’re sorry we didn’t have the opportunity to respond before the review was posted. If there’s anything more we can help with or anything else you’d like us to resolve, please do feel free to get in touch — we’re always here to help. Kind regards, Folk Interiors Team.

Posted 11 months ago

“Very happy with my maileg delivery x”

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Posted 11 months ago

Thanks so much for your kind words, Joanna. We’re really glad you’re happy with your Maileg delivery. We look forward to serving you again soon. Kind regards, Team Folk Interiors Ltd

Posted 10 months ago

“Gorgeous bowls from HK living, packed very securely and arrived quickly! :)”

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Posted 11 months ago

“Very efficient service”

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Posted 11 months ago

“Speedy delivery and competitively priced product”

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Posted 11 months ago

“Total con. The card doesn’t light up and there is no movement or music. Big waste of money.”

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Posted 11 months ago

Hello Bill, Thank you for your review. I’m sorry to hear you’ve had a disappointing experience, but I’ve checked our system and we don’t have any orders under your details — and we also don’t sell cards or any light-up greeting products. It looks like this review may have been intended for a different retailer. We’re Folk Interiors, and we don’t stock the type of item you’re referring to. If you think this may be an error or there’s anything we can help clarify, please feel free to get in touch. Kind regards, Folk Interiors

Posted 11 months ago

“I can’t really review , as I have not received the goods yet which is disappointing as it’s for my granddaughter”

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Posted 11 months ago

“The products folk interior sell are beautiful, packaged with care and the customer service is another level. I made an error with an order and email to ask if I could switch 2 products, no questions asked products switched and a speedy delivery. Cant give this company enough stars.”

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Posted 11 months ago

“Bought 3 of the new christmas cards (order 10801) and 2 of them work fine with sound and lights. The ballet card has NO button to press to activate it , although the enclosure envelope shows where it is ? Sent compaint email to Lumipop but they have not yet responded.”

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Posted 11 months ago

Hi there, Thank you for your review. I’ve had a look into this, but we don’t sell Christmas cards and can’t find an order under 10801. It seems this may have been intended for a different company, as we’re Folk Interiors and don’t stock Lumipop items. If there’s anything we can help with, please feel free to get in touch, but it does look like this review was for another retailer. Kind regards, Folk Interiors

Posted 11 months ago

“First time ordering from Folk. Great communication throughout. Speedy delivery and really well packed. Highly recommend.”

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Posted 11 months ago

“Excellent customer service, maileg items gorgeous, very happy happy customer!”

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Posted 11 months ago

“Very professional customer service, kept fully informed on delivery and delivered on time- a quality priduct”

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Posted 11 months ago

“Package arrived a day later than delivery details were promised and paid for, missing the birthday the purchase was a gift for.”

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Posted 11 months ago

Hello Luke, We’re really sorry to hear the parcel didn’t arrive in time for the birthday — we completely understand how disappointing that must have been. We did want to clarify the timeline, as we always aim to be accurate and fair with our deliveries. Your order was placed on the 18th, dispatched the very next working day on the 19th, and delivered on the 22nd, which is within the 2–3 working day delivery timeframe given at checkout. We’re sorry that this still didn’t meet your expectations on this occasion, but we do feel we acted as quickly as possible with the information and services available to us. If there’s anything we can do to help resolve this further, we’d be more than happy to assist — please feel free to contact us directly. Kind regards, Folk Interiors team

Posted 11 months ago

“Received my malleg pixies today.great value and so beautiful . Thank you 🥰”

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Posted 11 months ago

“Products are beautiful but customer service is very poor. Contacted them about an issue with my order and received no acknowledgement or reply. It’s been 5 days since I contacted them and counting them. There returns process needs significant improvement.”

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Posted 11 months ago

Hello Kate, Thank you for your feedback, and I’m really sorry to hear you felt let down by the customer service — that’s never the experience we want for our customers. We’ve looked into this and it appears your message went to our old returns@ email address, which we no longer use. Unfortunately, anything sent there doesn’t reach our team, which is why you didn’t receive a reply. I’m very sorry for the confusion and for the delay this caused. We’re going to message you privately now so we can get this resolved for you as quickly as possible. Thank you again for your honest feedback — it really helps us improve. Warm regards, Folk Interiors Team

Posted 11 months ago

“Excellent customer service - super helpful staff. Fast delivery too … a lovely store.”

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Posted 11 months ago

“Lovely item. Thank you!”

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Posted 11 months ago

Folk Interiors Ltd is rated 4.8 based on 4,766 reviews