Flying Flowers Reviews

Name: Flying Flowers
Address: Watergate, Sleaford,, Lincolnshire
Rating: 4.44

4.4 Rating 11,581 Reviews

86 %

of reviewers recommend Flying Flowers

4.4

Based on 11,581 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Very Easy

About Flying Flowers:

We started out in Jersey – that little island between England and France. In 1981 some clever holidaymakers swapped sending postcards for sending carnations. A burst of beauty by post, they were a great value way to send love to family and friends back home.

It was the start of something special. 30 years on we’ve delivered over 10 million beautiful bunches of all sorts of blooms (although we still have a soft spot for carnations!) and we’re rated excellent on Reviews.io

These days we’re focused on doing good wherever we can – whether that’s by making your life easier with fast, free delivery, a 7 day freshness guarantee, and a brilliant customer care team, or by helping the planet by using sustainably sourced flowers and reducing our environmental impact.

Ready to make someone smile? Because we definitely are.

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Flying Flowers 5 star review on 29th April 2024

Maureen

Flying Flowers 5 star review on 8th April 2024

Anonymous

Flying Flowers 5 star review on 27th February 2024

Brenda

144

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered £30 worth of flowers for delivery just before Christmas and although they arrived on time half the flowers didn't open up and the rest died in the next few days. The friend I ordered them for told me today, the second week in January and when I complained to flying flowers they said it was too late and there was nothing they could do! It doesn't matter how long after I complained they still failed to deliver quality flowers and they've lost a customer and obviously I will tell people about this experience so it they will lose customers.Customer care at its best I don't think.”

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Posted 6 years ago

“My 82 year old Mum never received her Rocking Robin. She was upstairs when the courier knocked, by the time she got downstairs he was gone. It was then the Christmas break. Pointless now as I'm sure the plant will be dead.”

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Posted 6 years ago

“The flowers died within 24 hours and they would not accept liability- they were a courier service”

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Posted 6 years ago

“flowers did not arrive on specified day. customer service say free delivery covers 2 day delivery. not made clear on website, or i would have ordered elsewhere”

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Posted 6 years ago

“My husband bought me a bouquet of flowers for my birthday from Flying Flowers. When they arrived there didn't seem to be many flowers. To be honest they looked like a £5 bunch of flowers you would buy from Tesco, which I would have been perfectly happy with. He also ordered a glass vase with them. To my horror when checking the bank statements I noticed that he had paid £31 for them. I can buy the same vase in Home Bargains for about £3. What a total rip off! Of the few flowers that came in the bunch, only half have opened after nearly a week. Over priced and poor quality.”

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Posted 6 years ago

“First time use them never again.ordered flower for my wife s birthday paid extra 5.99 for exaxt day .sit in the house all day .still not arrived.very disoppinted.nver again”

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Posted 6 years ago

“Missed the date Asked for refund They were for a friends wedding”

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Posted 6 years ago

“My husband ordered a bouquet of 30 red roses, for them to be dead 2 days after arrival! Disgusting! I have previously found out that the roses used are what are used for funerals, and posies, not pretty valentine bouquets! Disgusting! Avoid like the plague! May aswell go and burn £50 instead!”

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Posted 7 years ago

“Do not use. Flowers were dead. I repeat do not use. A ruined Christmas gift.”

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Posted 7 years ago

“Do not use. Flowers were dead. I repeat do not use. A ruined Christmas gift.”

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Posted 7 years ago

“The flowers were a gift to us. They were limp and appeared to be poor quality. The roses were dead by day four. I would not recommend this company.”

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Posted 7 years ago

“VeRy dissapointed that even though the flowers were being delivered by the post office, this company could not tell me If the flowers had actually been delivered. They couldn't track or trace them to see if delivered, couldn't phone the person I had sent them to due to circumstances, would not use again”

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Posted 9 years ago

Flying Flowers is rated 4.4 based on 11,581 reviews