Sotto Reviews

Name: Sotto
Address: 3.10 The Plaza, St Pauls Square, Liverpool, England
Rating: 4.66

4.7 Rating 505 Reviews

92 %

of reviewers recommend Sotto

4.7

Based on 505 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone

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Sotto 5 star review on 10th September 2025

Anonymous // 01/01/2019

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“The chosen samples arrived in good time. At the time of writing, no decision has been made as to which one we will be installing.”

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Posted 1 year ago

“Not had samples yet .might be down to evri as they are useless”

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Posted 1 year ago

“Item not arrived even after 4 weeks”

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Posted 1 year ago

“The laminate flooring was ok at an ok price - but the transaction involved lengthy discussion over delivery - advertised as free across England and "most of Scotland". We live in Dumfries and Galloway - some 30 miles from the border - and assumed, looking at the excluded postcodes which were generally the remote islands, that we would be part of most of Scotland. We weren't and were advised a significant extra charge for delivery - after the order had been accepted. We challenged this and asked for a definition about what "most of Svotland" comprised. This was refused. We then moved the delivery to Carlisle - since the mid 11th century this has been part of England - but this too involved a smaller but still significant surcharge. Only by quoting their banner advertised free delivery verbatim did we get a reluctant agreement to "waive" the charge. I'd check before ordering.”

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Posted 1 year ago

“Quick delivery, very well wrapped, and the quality of the flooring I ordered is excellent.”

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Posted 1 year ago

“Easy to choose what I wanted, information clear , easy to order and speedy delivery”

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Posted 1 year ago

“Excellent service. Karl was so helpful and your team kept informed Will be back in a few weeks for some more LVT Would highly recommend”

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Posted 1 year ago

“Very good all round”

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Posted 1 year ago

“Flooring samples were true to the full flooring order”

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Posted 1 year ago

“Great thanks love the colour.”

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Posted 1 year ago

“Very fast delivery,I wasn't advised when though, lucky the driver called an hour before hand. Thought goods were incorrect by the labelling but on opening a box saw it was exact right. Overall a really good company but communication could be improved. Would recommend and use again.”

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Posted 1 year ago

“Excellent product very affordable and looks fab easy to lay and cut to size”

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Posted 1 year ago

“From start to finish perfect company customer service from ordering sample to placing order through to delivery 5 star”

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Posted 1 year ago

“Really easy website to navigate, fast delivery and great quality flooring. Thank you.”

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Posted 1 year ago

“Ordering was easy, product and service excellent.”

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Posted 1 year ago

“Excellent service. Would highly recommend.”

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Posted 1 year ago

“Good delivery time and communication. I am very happy with the quality of the flooring. I would use Flooring UK again in the future. Thank you.”

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Posted 1 year ago

“Very effecient and polite customer service and good opportunity to verify sizes before shipping.”

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Posted 1 year ago

“We bought 2 cour matting happy with price, quality and delivery i would definitely recommend.”

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Posted 1 year ago

“Excellent service and great quality. Reall happy with the final product.”

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Posted 1 year ago

Sotto is rated 4.7 based on 505 reviews