Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

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“Products are great. No issues. Friendly staff in store but the online customer service is garbage. I've emailed and called and contacted via social media and still no answer to my query.”

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Posted 5 years ago

“I bought an ex display rower when I got it home the monitor isn’t working correctly. If it is replaced I will give it 5 stars if not 1 star”

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Posted 5 years ago

“The product I ordered (gym mats) are absolutely fine. However, it was the delivery process which could have been better. I was told that I'd receive the items in 7-10 days. I chased after 10 days and was told that it would take another week. I chased after another week only to find that the order had still not been sent to the warehouse for dispatch. Ultimately, it took about 3 weeks (and me chasing) to get the items.”

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Posted 5 years ago

“Very pleased with all aspects from purchase to installation.”

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Posted 5 years ago

“Excellent service and informed help on what to purchase . Delivered promptly and installed considerately.”

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Posted 5 years ago

“Great thanks *****”

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Posted 5 years ago

“Very sturdy quality bench with leg attachment Very happy QUALITY”

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Posted 5 years ago

“A good reliable and friendly service with a reasonable dispatch time. I would definitely use again and recommend.”

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Posted 5 years ago

“Already wrote the review.”

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Posted 5 years ago

“First class service, really well made bar, have ordered more.”

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Posted 5 years ago

“The initial visit to the shop was fine , no problems at all . However I’m afraid it’s not been so good following the delivery band fitting of equipment; firstly they didn’t fix all the bits of equipment that they were supposed to ; for example I had to fix the weights bench myself ( not difficult to do however 1) I wasn’t expecting to have to do it , and 2) there wasn’t a spanner provided with it so I struggled to find one that worked . Also the blokes left all the packing - which was considerable - at my house which I have had to dispose of . Just really poor I’m afraid and I would not recommend them anymore”

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Posted 5 years ago

“Love my new training equipment. Great service from purchasing to installation. Definitely be back”

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Posted 5 years ago

“Plates are great quality. Buy most of my equipment from FS because of quality and price.”

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Posted 5 years ago

“Excellent service and products. Helpful and professional very accommodating on delivery. Wouldn't hesitate to recommend and use again . Thank you very much.”

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Posted 5 years ago

“Great product”

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Posted 5 years ago

“I had a really good experience in the Manchester store. The staff were very knowledgeable and helpful. This helped me in making a decision on the exact type of equipment I wanted (which was totally different to what I had gone in for) Good payment options and excellent delivery service. Overall I’m very pleased with the whole experience and I would definitely recommend visiting one of the stores before purchasing.”

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Posted 5 years ago

“Great customer service, quality products at great prices, particularly in the sales”

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Posted 5 years ago

“Very happy with product.”

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Posted 5 years ago

“All good. No complaints At all. Good quality equipment delivered on time by an extremely helpful person.”

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Posted 5 years ago

“Bought item over the internet.”

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Posted 5 years ago

Fitness Superstore is rated 4.6 based on 798 reviews