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Fitness Superstore Reviews

4.6 Rating 779 Reviews

89 %

of reviewers recommend Fitness Superstore

Company Reviews

Product Reviews

4.6

Based on 779 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 23rd February 2024

Fitness Superstore 5 star review on 23rd February 2024

Fitness Superstore 5 star review on 28th December 2023

Fitness Superstore 5 star review on 19th December 2023

Fitness Superstore 5 star review on 14th September 2023

Fitness Superstore 5 star review on 25th July 2023

Fitness Superstore 5 star review on 12th January 2022

1

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased a Nordic track treadmill. The delivery was really good it was an ex demo treadmill so came fully assembled. The fitness superstore were very informative and worked really well to let me know what to expect. On the treadmill side it is a very large treadmill and extremely heavy not sure how it can have a picture of a lady moving it around by herself this is definitely not possible so anyone thinking of buying this treadmill should take into consideration it is very large and extremely heavy. But it’s great quality and I love it .”

Posted 2 months ago

“I’ve ordered from these guys 3 times. A home gym last year - all good. Some 24kg kettlebells this year - all good. And recently a ProForm treadmill. Their product support team was great, however somewhat let down by the manufacturer. Long story short, a broken treadmill has now been collected and replaced, but it took nearly 3 weeks. I’d use them again.”

Posted 2 months ago

“I really thought I bought a four foot punch bag but this one is fine. Cannot fault delivery just in time for Christmas.”

Posted 3 months ago

“Items as described. Very good for the price.”

Posted 5 months ago

“The choice of items is pretty good and the website is easy to navigate. Item was not in stock when purchased so had to wait for delivery but otherwise very good.”

Posted 5 months ago

“Great product for the price. Plastic bar ends are easily overtightened resulting in thread slip.”

Posted 8 months ago

“Ordered the G152X multi gym, it was despatched and delivered in just under 2 weeks. Assembly instructions could be made a little easier if the different items were highlighted on separate pages. A very sturdy and well made multi gym that has everything you need for a good weekly workout.”

Posted 2 years ago

“I updated my gym equipment and found fitness superstore near Farnborough to be very good. Easy to deal with and delivery of such bulky and heavy items was quick. Very happy with my new body solid functional trainer and pro bench. Thanks.”

Posted 2 years ago

“nice multi gym quality very good really please and instructions are great but you must follow them step by step”

Posted 2 years ago

“easy website to navigate, good communication and prompt and friendly delivery”

Posted 3 years ago

“Body Power Sprint T500 Folding Treadmill, Initial thoughts are that its a great machine. Haven't used all it's facilities yet, but what we have used is great.Only small issue we have had is that after 1 or 2 uses, we noticed a small "scraping" sound, and a few like "scuff" marks on the Running belt, and this was slightly off to one side. Carried out the Running belt adjustment, as per the instructions, and the "belt" has now cetralised, and the "scraping" noise has reduced. Not totally disappeared, but will see how this progresses as we use it more.”

Posted 3 years ago

“Slight glitch with the delivery but soon sorted and the treadmill is fab so I'm happy!”

Posted 3 years ago

“Extremely pleased with our cross trainer and impressed by the fast turnaround for delivery after we placed the order. Less impressed that we could not order the mat for it and the dumbbells because it didn't meet the rather high minimum spend you feel you need. That is the only reason we couldn't give you the highest rating!”

Posted 3 years ago

“The bike itself is 5 star and the initial service was 5 star also. The instructions for putting the bike together were straight forward and easy to do. What let’s the product down in the resitant brake pad as it came off after a week. It would be better that they upgrade the bike with a better brake pad or provide spare brake felt. What was also disappointing was the after service. Appreciate times are busier than normal. But I had to complain several times in order to get a replacement part.”

Posted 3 years ago

“Fantastic cross trainer exactly as advertised. Delivered in difficult circumstances on time as agreed. I am enjoying my new machine. iFit integration works very well. The free mat did not arrive but once it was up and working it’s been great”

Posted 3 years ago

“Delighted with my treadmill...easy to put together and easy to use! The instruction book is a bit vague!”

Posted 3 years ago

“Good quality products and efficient service.”

Posted 3 years ago

“I purchased this item for my grand daughter and she is quite happy with the equipment. Regards Brian collis.”

Posted 3 years ago

“Not going to lie this wasn’t the treadmill I wanted but owing the the surge in people buying equipment I settled for this model as it was the only one in my price bracket. It was reasonably easy to build on my own (5ft female) it has good functions and is helping me maintain my sanity in lockdown. Good value but if you can afford to spend a little more it might be worth it.”

Posted 4 years ago

“Great service, great product all delivered in a timely manner in consideration to these unprecedented times.”

Posted 4 years ago

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Fitness Superstore is rated 4.6 based on 779 reviews