Fitness Superstore Reviews

Name: Fitness Superstore
Rating: 4.57

4.6 Rating 798 Reviews

89 %

of reviewers recommend Fitness Superstore

4.6

Based on 798 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

01604673000

Email:

sales@fitness-superstore.co.uk

Fitness Superstore 5 star review on 17th August 2024

Anonymous

Anonymous // 01/01/2019

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“Have ordered a few things now & everything has been as described & on time. It's my first go to for fitness stuff.”

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Posted 8 years ago

“Quick and easy service. The online paying system wouldn't work,so gave them a ring and was all complete within 5mins and had the delivery date booked in”

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Posted 8 years ago

“The transaction was quick and efficient. The delivery date was set and the stairmaster was delivered and assembled with no delays or problems. After a nightmare situation with another supplier who kept me waiting for months with no communication this was a refreshing change. Thank you, I would definitely recommend this supplier.”

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Posted 8 years ago

“Great friendly staff. Very helpful answering any questions. Large amount of equipment on display to use and try out without any sales pressure. Would highly recommend to anyone seeking to purchase fitness equipment.”

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Posted 8 years ago

“Great store, good quality products, and fast delivery”

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Posted 8 years ago

“The showroom staff were extremely helpful with identifying the best fitness machine for us. We were left alone to try the products and able to come to our own decision about which option to choose, fabulous service. The ladies in the sales office again were lovely, so polite helpful and efficient. Arranging the delivery and installation was all done by email, again faultless. Delivery and installation by two great guys, again faultless. Best service we have received in a long time, many thanks.”

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Posted 8 years ago

“Very good store service Guys who came to assemble did ok job but my running machine needs a good tighten up so not brilliant. Love the equipment You guys should offer an install TRX service”

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Posted 8 years ago

“Very knowledgeable staff and a great choice of equipment. Delivery was a lot quicker than expected. A big thank you to Juste at the North London branch, the torture device (Bowflex Max Trainer) is fantastic.”

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Posted 8 years ago

“My daughter wanted some 2 kg weights, the fitness-superstore website was easy to navigate and purchasing the items was quick and a good price. The weights came next day and she's now pumping IRON!!”

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Posted 8 years ago

“service from guy on the phone and service from guys that fitted the machine , they said they would arrive at 7.45 am on a Monday and they did , excellent”

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Posted 8 years ago

“Quick and easy transaction and very fast delivery making for a pleasant online shopping experience.”

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Posted 8 years ago

“Good service as with all enquiries and orders placed with Fitness Superstore”

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Posted 8 years ago

“My wife and I visited the Trafford Park, Manchester store and were pleased to be looked after by two very friendly and helpful staff. We purchased an indoor exercise cycle which was delivered in flat pack form just a few days later. The assembly, though rather intricate, was leisurely carried out over a couple of days and we are delighted with the quality and the appearance of the resultant machine. We would highly recommend.”

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Posted 8 years ago

“Efficient/ good product”

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Posted 8 years ago

“Superb service from sales staff and delivery personal. Good product..cross trainer.”

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Posted 8 years ago

“I had to wait rather a long time before my Fitness exercise bike could be delivered and assembled. But when it came it was assembled quickly and efficiently, and I am very pleased with it: it meets my needs very well.”

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Posted 8 years ago

“From the salesman at the Store in Gloucester, to the 2 installers and the communication throughout, the service has been faultless. I will buy from fitness superstore always! Thank you.”

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Posted 8 years ago

“I went into the Chelmsford store looking for some ideas on toning and muscle building. I was amazed to see the amount of equipment on display and a very patient advisor who was very helpful in helping me make the correct choice in what I needed.”

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Posted 8 years ago

“Slight wobble on Kettlebell handle!”

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Posted 8 years ago

“Fast delivery. Not sure about the band, I ordered a medium but there is not much resistance, I am hoping that this improves with use and as I get better. I've since seen more bands like this at much cheaper prices. This one seems like good quality so hopefully it will last well.”

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Posted 8 years ago

Fitness Superstore is rated 4.6 based on 798 reviews