First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

Write Your review

Tell us how First Vehicle Leasing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremly helpful great staff”

Helpful Report

Posted 6 years ago

Hi Steve and thanks for leaving your review. We hope the new car is looking after you. Happy Motoring, FVL

Posted 6 years ago

“Excellent website. Did their utmost to source a car quickly as I had left it a bit late. Great service, very quick finance checking and prompt, accurate replies to all my questions”

Helpful Report

Posted 6 years ago

Hello Andy, Thanks so much for taking the time to share your feedback we really do appreciate it! We are delighted that our service was well suited to your requirements. We hope the new car is going well. Happy Motoring! FVL

Posted 6 years ago

“Ross has made leasing so easy! He is very professional and friendly and answers any questions. Very reliable service and a great price;)”

Helpful Report

Posted 6 years ago

“This is the 4th car we have sourced via FVL and Ross has been excellent every single time. Nothing is ever too much right from enquiry to after sales. Would highly recommend and very competitive on price.”

Helpful Report

Posted 6 years ago

Hello Jamie and thank you for sharing your feedback online, it's invaluable to us. Thanks so much for your continued support we really do appreciate it and we are sure that that Ross will be delighted with the feedback as well. Happy Motoring, FVL

Posted 6 years ago

“Tony was extremely helpful he helped find a car that was far more than we expected for our budget. He process followed seamlessly and was absolutely hassle free. This is the 3rd car we have had from FVL. Would highly recommend.”

Helpful Report

Posted 6 years ago

Hello Gill and thanks so much for your kind review. We hope the new car is looking after you well and we are delighted that our service exceeded your expectations! It goes without saying that we would love to welcome you back for a 4th when the need arises! Happy Motoring, FVL

Posted 6 years ago

“Straight forward to deal with”

Helpful Report

Posted 6 years ago

“We have just secured our second vehicle with the help of Ross Longmuir at FVL. Again, the second time round, he has been more than helpful, patient and able to provide all the information we asked. Can say we will be using Ross again, nothing is too much trouble and has put up with us being very indecisive the past couple of weeks. No issues whatsoever in the first vehicle leased, the most easiest process. Thanks again Ross”

Helpful Report

Posted 6 years ago

Thanks very much Leah and Alex! It's really great to receive such positive feedback and we're sure Ross will be delighted too! We hope the new car goes well for you and hope to welcome you back in the future! Happy Motoring, FVL

Posted 6 years ago

“Excellent service throughout the process with Gerard Kelly being particularly helpful”

Helpful Report

Posted 6 years ago

“Great service from Gerard from start to Finnish car is fantastic”

Helpful Report

Posted 6 years ago

Ho HO HO Lisa. Seasons greetings. Your review is worth its weight in Gold (frankincense and myrrh). We hope the new car goes as well as Rudolph. Happy Christmas, FVL

Posted 6 years ago

“FVL's John Gallagher was more attentive and came up with the required vehicle and deal better than my previous lease supplier.”

Helpful Report

Posted 6 years ago

“Leasing the car was made very easy, even when there was a minor issue with getting the vehicle, we had a hire car delivered to us”

Helpful Report

Posted 6 years ago

Hello Dave and thanks very much for sharing your feedback, its very much appreciated. We're sorry to hear about the wait you had, unfortunately these things can happen when dealing with manufacturers and the forwarding logistics they provide. We hope you are now enjoying your new car and it does what you need it to. Happy Motoring, FVL

Posted 6 years ago

“I just wanted to say that I've been leasing cars for over 15 years, and in all that time I have never experienced such a simple, quick and easy process. So thank you, and to everyone at FVL, who made it happen and for your professional and courteous service throughout.”

Helpful Report

Posted 6 years ago

Hello GP, Thank you so much for your kind review. It really does mean a great deal to us here at FVL. We're delighted to hear that you enjoyed the service and very much hope to welcome you back, should you require another leased car in the future. Happy Motoring, FVL

Posted 6 years ago

“Great company, helped me from start to finish. Can’t recommend enough!!!”

Helpful Report

Posted 6 years ago

Hi Daniel and thanks so much for taking the time to share your feedback! We are delighted to hear that you recommend our service, as word of mouth means a great deal. Happy Motoring, FVL

Posted 6 years ago

“Special offer”

Helpful Report

Posted 6 years ago

“Great service, so easy and hassle free.... beats the car salemans experience !!!”

Helpful Report

Posted 6 years ago

Hello William, Thanks for saying so and glad to hear you found the process hassle free. We hope you are now enjoying your new car! Happy Motoring, FVL

Posted 6 years ago

“Chris Peart was excellent throughout. He made me feel comfortable and confident in him about how my lease came even if it was a month delayed which is to no ones fault. Highly recommend I have recommended FVL to several work colleagues to which one is processing at the moment. Best regards sam”

Helpful Report

Posted 6 years ago

Hi Sam and thanks for sharing your feedback we do appreciate it. Thank you for the recommendation also, that is the best compliment we can get! We hope the new car is treating you well and we look forward to welcoming you back in the future! Happy Motoring, FVL

Posted 6 years ago

“All staff extremely helpful especially Gerard. 2nd time using and will be using again”

Helpful Report

Posted 6 years ago

“Great service, FVL kept me updated at regular basis about my car delivery. Wouldnit heditate to use them in the future again.”

Helpful Report

Posted 6 years ago

Hello Sylvie and thanks for leaving your 5 star review! your comments are very much appreciated. We hope to welcome you back in the future! Happy Motoring, FVL

Posted 6 years ago

“Fast process and great customer care”

Helpful Report

Posted 6 years ago

Hi Mo and thank you for leaving your review! Happy Motoring, FVL

Posted 6 years ago

“Excellent Car Selection at better prices than rivals”

Helpful Report

Posted 6 years ago

Hello Harminder, Thanks so much for sharing your feedback it means a great deal. We hope the car is doing what you need it to and hopefully a bit more besides! Happy Motoring, FVL

Posted 6 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews