First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. First leasing was recommended to us and we contacted Scott Russell who couldn’t have been more helpful from start to finish. He explained options based on our preferences and aimed to tick every box..... We love the BMW and got far more for our money than the previous lease company. Very happy!”

First Vehicle Leasing 5 star review on 2nd October 2020

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Posted 4 years ago

Hello Daniel and thank you so much for taking the time to share your feedback with us! Thanks also for the pictures of your new BMW X3, it looks absolutely fantastic! Scott will be delighted to hear your feedback. We hope we can welcome you back should the need arise again! Happy Motoring, FVL

Posted 4 years ago

“I’d struggled to find my ideal car in my price range but with FVL I discussed my options with Stewart Watson who was brilliant and so helpful!! Thank you”

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Posted 4 years ago

“I have used FVL for over ten years and have has several PCH cars. I have always been happy with the professionalism and service of your staff and company. I introduced my wife to FVL four years ago, and she has just received her second car, which we are delighted with.”

First Vehicle Leasing 5 star review on 30th September 2020

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Posted 4 years ago

Hello Alistair and thank you so much for taking the time to leave your feedback online, it means a great deal. Ten years is amazing, that's praise indeed. We hope the latest addition looks after you well and hope we can welcome you and your good lady back again in the future! Happy Motoring, FVL

Posted 4 years ago

“I’d struggled to find my ideal car in my price range but with FVL I discussed my options with Stewart Watson who was brilliant and so helpful!! Thank you”

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Posted 4 years ago

“Superb from start to finish. Competitive price coupled with great customer service makes it a great experience. Scott was a star and I will keep his number for the future. It was such a pleasure to be in the end of great customer service from start to finish! Well done Scott and thank you From One happy Mercedes GLB driver!!”

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Posted 4 years ago

Hi David and thanks for taking the time to share your feedback with us online! We're delighted to hear that you enjoyed the service and hope to welcome you back should the need arise again in the future! Enjoy the GLB! Happy Motoring, FVL

Posted 4 years ago

“Customer service is very reliable and helpful. Guided well throughout the application and explained how the system works. Got the car we wanted.”

First Vehicle Leasing 5 star review on 29th September 2020

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Posted 4 years ago

“Nice and simple process, very efficient”

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Posted 4 years ago

“Took care of everything”

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Posted 4 years ago

Thanks for the review Garry! Happy Motoring, FVL

Posted 4 years ago

“Excellent service. Highly recommended.”

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Posted 4 years ago

“good service from start to finish”

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Posted 4 years ago

“As first time leasers we had excellent advice and support from FVL and from Scott as we made our decisions. We would recommend FVL and Scott to any of our friends interested in leasing. We are delighted with our new car and look forward to happy motoring in our new blue BMW X2!”

First Vehicle Leasing 5 star review on 22nd September 2020

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Posted 4 years ago

“We are dealing with Scott and from our first phone call to our car being delivered today I can’t fault him or the service we’ve received. He’s kept us updated every step of the way, answered any questions truthfully and put our mind at rest about leasing (as we are first timers). We are more than happy with the deal we received. Would definitely recommend FVL, professional and friendly from the start.”

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Posted 4 years ago

Hi Leanne, and thanks so much for taking the time to write your glowing review! It means a great deal! Scott will be delighted to hear your comments too. We hope the new car is going well and to welcome you back should you need another again in the future. Happy Motoring, FVL

Posted 4 years ago

“Fantastic, John Hart always sorts me out with exactly what I want! Just received 3rd car now from FVL, great service, always there to help.”

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Posted 4 years ago

“Scott at FVL was great at finding me a good deal. Collection of previous car and delivery of new one was organised perfectly and completed to plan. Highly recommend”

First Vehicle Leasing 5 star review on 16th September 2020

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Posted 4 years ago

Hello Sonja and thanks so much for taking the time to share your feedback with us. And to upload the image of your lovely new Tiguan! It looks smashing. We'll let you Scott know about your review too, he will be delighted to hear about it. We hope the new car is treating you well and we hope to welcome you back again should you need another in the future! Happy Motoring, FVL

Posted 4 years ago

“Brilliant helpful friendly staff”

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Posted 4 years ago

Hi Andy 🖐 That's a perfect four word review! Thank you! Happy Motoring, FVL

Posted 4 years ago

“Well I cannot fault the team the service was excellent and once I get my head round the many features of the car I will be more than happy. Everything from order to delivery was like clockwork ma y thanks”

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Posted 4 years ago

Hello Eric and thanks for taking the time to share your feedback. It means a great deal to us. We hope the new car is going well and we hope to welcome you back in the future, should you require another! Happy Motoring, FVL

Posted 4 years ago

“Scott was on the ball from our first conversation till I took delivery of the car. Definitely would recommend 👍👍”

First Vehicle Leasing 5 star review on 12th September 2020

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Posted 4 years ago

“Fantastic service even through these difficult times”

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Posted 4 years ago

Hi Mike and thanks for leaving your feedback! It's very much appreciated, especially now! We hope the new car is going well! Happy Motoring, FVL

Posted 4 years ago

“Really good service from start to finish”

First Vehicle Leasing 5 star review on 11th September 2020

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Posted 4 years ago

Glad to hear it, Caroline! And thanks so much for your five stars and the lovely photo of your new Mercedes, it looks lovely! Happy Motoring, FVL

Posted 4 years ago

“Scott Russell is a hero! Scott at first vehicle leasing dealt with my new car order after some issues. he was brilliant. Really knowledgeable and personable. He made the process really easy and I now have a fabulous new car. This is my 3rd car from fvl and I’m really happy.”

First Vehicle Leasing 5 star review on 10th September 2020

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Posted 4 years ago

Hello Sarah and thanks very much for your kind review and for taking the time upload your smashing photos! The new car looks ace and that colour is amazing! We're delighted that you decided to come back for a 3rd car and we can't wait to welcome you back again in the future! Happy Motoring, FVL

Posted 4 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews