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First Vehicle Leasing Reviews

4.8 Rating 1,446 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

4.8

Based on 1,446 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

First Vehicle Leasing 5 star review on 27th January 2023

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 17th November 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

First Vehicle Leasing 5 star review on 31st October 2022

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delighted with my Polestar 2 - delivered within 4 weeks of ordering. Hats off to FVL for prompt, polite service.”

First Vehicle Leasing 5 star review on 8th December 2021

Posted 2 years ago

Hello Nigel and congratulations on your new EV lease! It looks absolutely stunning and we wish you all the health to enjoy it. Happy Motoring, FVL

Posted 2 years ago

“This is my first lease car and was very happy with the service I received and also the friendly staff and the driver who delivered my new car From start to finish the process was fantastic and would like to thank everyone involved for their advice”

First Vehicle Leasing 5 star review on 6th December 2021

Posted 2 years ago

Hello Iain and thanks for your glowing five-star review, it means a great deal to everyone here. And thank you for taking the time to upload a picture of your fantastic new Hybrid Peugeot 3008! It looks wonderful. We hope you enjoy it! Happy Motoring, FVL

Posted 2 years ago

“Very good kept me up to date every week , gave me such a good deal I was struggling to get a better deal. Asked for the car to stay wrapped and not washed ….. it’s came with all the plastic on still exactly how I wanted it”

First Vehicle Leasing 5 star review on 16th November 2021

Posted 2 years ago

“Very good kept me up to date every week , gave me such a good deal I was struggling to get a better deal. Asked for the car to stay wrapped and not washed ….. it’s came with all the plastic on still exactly how I wanted it”

First Vehicle Leasing 5 star review on 15th November 2021

Posted 2 years ago

“Good communication and strived to get the deal that was right for me. I was given a lot of options and changed my mind a few times but this wasn’t a problem and they were happy to help.”

Posted 2 years ago

Hello Wendy and thanks so much for taking the time to share your feedback it means a great deal to us. We hope the new car looks after you well and hope we can welcome you back should the need arise again! Happy Motoring, FVL

Posted 2 years ago

“From ordering the vehicle to taking delivery Nick Tynan was always on hand to keep me updated. I’ve recommended First Vehicle Leasing to two friends who have both ordered new vehicles. Great service Thanks again 👍”

Posted 2 years ago

Hello Andrew, thanks for your review and for taking the time to write it! It means a lot. Also, thanks for the recommendations to your friends, that is high praise indeed! We hope the new car treats you well and that we can welcome you back should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“Scott was amazing and was in touch throughout the whole process will definitely be recommending FVL to family and friends 😁”

First Vehicle Leasing 5 star review on 8th November 2021

Posted 2 years ago

Hello Charlotte and thanks for taking the time to post up your picture of your new car and leave your review. We hope the new Honda looks after you! Happy Motoring, FVL

Posted 2 years ago

“Great Service from the team.”

Posted 2 years ago

Thank you Shane!👏 We hope the latest addition is looking after you! Happy Motoring, FVL

Posted 2 years ago

“They got me a deal I couldn’t get anywhere else and although the hassle getting new cars just now still managed to get mine”

Posted 2 years ago

“Very happy with the service”

Posted 2 years ago

Thank you for the review, Michael! We're glad to hear you enjoyed the service. Happy Motoring, FVL

Posted 2 years ago

“This was my first time using FVL. Scott was amazing throughout the whole process and was always on hand to answer any questions. I would definitely recommend to family and friends”

Posted 2 years ago

“Smooth going from start to finish . Jen was particularly helpful and kept me up to date”

Posted 2 years ago

“The team in Baillieston, Glasgow - led by Lorenzo - was excellent, as it was 4 years ago when I got my previous lease. Nothing was too much trouble and the individuals responded promptly to emails and voicemails. Thank you, all. You are the reason for fvl getting my repeat business”

Posted 2 years ago

Hi John and thank you for your kind review. Repeat business is extremely important to us, so we're delighted to hear about you coming back. We hope the new car treats you well and hope to see you again should you require another! Happy Motoring, FVL

Posted 2 years ago

“I was really pleased the way Lorenzo helped me with choosing my new car, he went through all the details very professionally, he was polite and patient with me as I asked questions. The service I received from lorenzo was 100% best I ever had Thank you Lorenzo.”

Posted 2 years ago

“James was amazing throughout the process and the delivery was quick and easy. Couldn’t recommend enough.”

Posted 2 years ago

Hello Kirsty, thanks for this! It means a lot to us. We hope you enjoy the new car and hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 2 years ago

“I found the staff in fvl, Baillieston,Glasgow helpful and supportive”

Posted 2 years ago

“Lorenzo answered all my questions in a professional manner explaining the whole process clearly, highly recommended First Vehicle Leasing.”

Posted 2 years ago

Thank you, Pierina! We're delighted that you enjoyed the service and hope the new car looks after you! Happy Motoring, FVL

Posted 2 years ago

“found me a car very quick”

Posted 2 years ago

Thanks Darren! We hope it does what you need it to do. Thanks again. Happy Motoring, FVL

Posted 2 years ago

“This was my first time using FVL, Nick took my order and kept me updated right through the process to delivery. Very easy service to use and one I’m sure I will use in the future.”

Posted 2 years ago

Thanks for your kind review George! It means a great deal. We hope the new car is going well and look forward to welcoming you back in the future. Happy Motoring, FVL

Posted 2 years ago

“Brilliant team especially Ross!! Made leasing a car so easy and stress free. Delivered on time !!! Great service all around 👏👏👏”

Posted 2 years ago

Hello Ricky! Thank you for taking the time to share your experience with us online, it means a lot. We hope the new car goes equally well and we hope we can welcome you back in the future should you need another. Happy Motoring, FVL

Posted 2 years ago

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First Vehicle Leasing is rated 4.8 based on 1,446 reviews