First Vehicle Leasing Reviews

Name: First Vehicle Leasing
Address: First Vehicle Leasing, Enterprise House, Drumpellier Business Park, Glasgow Road, Coatbridge, Glasgow, Glasgow
Rating: 4.83

4.8 Rating 1,550 Reviews

97 %

of reviewers recommend First Vehicle Leasing

Company Reviews

Metrics

Info

4.8

Based on 1,550 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About First Vehicle Leasing:

Provider of great value UK car leasing.

At FVL, we're committed to caring for our customers at every stage of their journey. We offer information when you are choosing a vehicle, free UK-wide home delivery, and ongoing servicing and maintenance. Whatever you need, we're here to help.

Visit Website

Phone:

0333 00 33 0025

Email:

crm@fvl.co.uk

Location:

First Vehicle Leasing, Enterprise House, Drumpellier Business Park,
Glasgow Road, Coatbridge,
Glasgow
Glasgow
ML5 1EL

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First Vehicle Leasing 5 star review on 14th April 2023

153

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They were very helpful, and kept in touch throughout the process. Would recommend to anyone.”

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Posted 3 years ago

“I found that the company was very easy to deal with. They kept us well informed. Were knowledgeable regarding what we needed to know. We were contacted via email & telephone. I would highly recommend First Vehicle.”

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Posted 3 years ago

Hi Shona and thank you for the glowing five-star review, it means a lot to us! We hope the new car treats you well! Happy Motoring, FVL

Posted 3 years ago

“Service received was very good from start to finish. Was contacted regularly regarding my order, the car was delivered on schedule as expected and received follow up calls to ensure everything was okay. Big thanks to Chris Peart who was very responsive and helpful with any issues or queries I had.”

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Posted 3 years ago

Hi Cammy and thanks for taking the time to share your feedback, it's very much appreciated. We're delighted that you felt the communication was to standard and we know Chris will be happy to read the feedback too! We hope the new car looks after you well (we're sure it will!) and hopefully we can welcome you back should you need another in the future. Happy Motoring, FVL

Posted 3 years ago

“Excellent and very professional service from Scot . Prices are good too !”

First Vehicle Leasing 5 star review on 13th April 2022

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Posted 3 years ago

Hello Chris thank you so much for taking the time to leave your feedback and upload a picture of your new car! Scott will be delighted to read your comments. We hope the new car looks after you well! Happy Motoring, FVL

Posted 3 years ago

“FVL was one of the only leasing company that I was able to get all the information and comparison for the car I was looking for. My enquiry was dealt by Lorenza and his service and effort was impeccable. With this level of high service, it helped me to actually decide and order the car with in a few days. I am soo happy with all his help and I definitely recommend Lorenzo as he will always go over and beyond to help you find what you need and want. Thank you very much Lorenzo.”

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Posted 3 years ago

Hello DK and thanks for taking the time to share your feedback with us online! It means a great deal and Lorenzo will be delighted to read your comments too! We hope the new car looks after you well! Happy Motoring, FVL

Posted 3 years ago

“The vehicle arrived as per the order There was a delay in delivery which was down to the manufacturer but I was kept well informed by the team at FVL. Great customer service. Would highly recommend to friends and family”

First Vehicle Leasing 5 star review on 8th April 2022

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Posted 3 years ago

Hello Mr Velani and thanks for taking the time to share your feedback and for the lovely photo the new Mazda looks amazing! We're sorry to hear about your vehicle delay, and we're glad that we were able to keep you well informed along the way. We hope the new '3' looks after you well and that we can welcome you back when it's time to change. Happy Motoring, FVL

Posted 3 years ago

“James was top, helped through the process answering all million questions, this is the 2nd time we order through FVL and not the last time! Highly recommend.”

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Posted 3 years ago

Thanks so much for taking the time to write your review Mario. It means a great deal. We hope the new car treats you well and we hope to welcome you back for a third, should the need arise! Happy Motoring, FVL

Posted 3 years ago

“Peter was really helpful to deal with right from the start - car was a good price and I was kept informed of the delays with delivery. Car arrived on the day promised in good condition but a little dirty. Good service all round and I would recommend to anyone wanting to lease a vehicle.”

Helpful Report

Posted 3 years ago

Hi Carol and thanks for your five-star review, it helps a lot! We're sure Peter will be delighted to hear your comments please get in touch with our customer services about your car being dirty on arrival, you can reach them at crm@fvl.co.uk We hope to welcome you back should you need another in the future. Happy Motoring, FVL

Posted 3 years ago

“Received my Range Rover Evoque with ease. Lorenzo was a pleasure to deal with and I'd highly recommend 👌”

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Posted 3 years ago

Hi Stuart and thanks so much for taking the time to write your review. We're glad to hear that you enjoyed the service and the new Range Rover suits your requirements. We hope we can welcome you back for another should the need arise again. Happy Motoring, FVL

Posted 3 years ago

“Excellent customer service right from sourcing to delivery of vehicle. This is my fourth time I have used fvl and would recommend no problem.”

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Posted 3 years ago

Hi Mr Mann, Thank you so much for your continued support! And of course, your glowing five-star review. It means a lot. We hope the latest car looks after you well! Happy Motoring, FVL

Posted 3 years ago

“Simple, efficient and friendly service. Highly recommend.”

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Posted 3 years ago

Thank you Karen, it means a lot! We hope the new car is going well. Happy Motoring, FVL

Posted 3 years ago

“From start to finish the whole process was easy, great customer service from all the FvL team. Excellent communication throughout, I wouldn’t hesitate to recommend to my friends and family who may be looking for an exceptional car leasing company. Thanks again”

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Posted 3 years ago

Hello Tracy and thanks for taking the time to share your feedback. It means a great deal. We're delighted to receive your recommendation and we hope that the new car looks after you well! Happy Motoring, FVL

Posted 3 years ago

“Very efficient service. Smooth transition from start to finish”

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Posted 3 years ago

Hello Julie and thank you for taking the time to share your review! We hope the new car treats you well! Happy Motoring, FVL

Posted 3 years ago

“Very happy with the service.”

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Posted 3 years ago

Thanks Gerry! We hope you enjoy the new car. Happy Motoring, FVL

Posted 3 years ago

“Totally love the car far better than I thought”

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Posted 3 years ago

“Fabulous I’m so happy with my new DS It also fits two mountain bikes easily in the boot space !”

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Posted 3 years ago

“So Happy with my new DS Crossback , I absolutely love the drive and high spec … better still I can fit two mountain bikes in the boot space ! Perfect ! Best decision 🖤”

First Vehicle Leasing 5 star review on 14th March 2022

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Posted 3 years ago

We're delighted to hear this Jacqueline! The new DS7 Crossback certainly looks ready for adventure! And some size of boot also! Awesome! 👏 Thanks for uploading the pictures, it's a stunning looking vehicle! Enjoy. Happy Motoring, FVL

Posted 3 years ago

“The customer service was excellent with the car delivery as planned”

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Posted 3 years ago

Hi William and thanks for your feedback! We're delighted to hear that you enjoyed the customer service! We hope the new car goes well for you too! Happy motoring, FVL

Posted 3 years ago

“Totally love the car far better than I thought”

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Posted 3 years ago

Hello James thanks for your review, and for uploading the pic of your new Peugeot 2008! It looks stunning in it's Orange Fusion paintwork! We hope it looks after you well! Happy Motoring, FVL

Posted 3 years ago

“What a lovely company to deal with, the whole process was seamless and the car was delivered 3/4 weeks earlier than expected.I thoroughly recommend First Vehicle Leasing”

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Posted 3 years ago

Hi Paul, And what a lovely review to receive! Thank you so much for taking the time to write it! We hope the new car looks after you well, and we hope to welcome you back again, should you need another in the future. Happy Motoring, FVL

Posted 3 years ago

First Vehicle Leasing is rated 4.8 based on 1,550 reviews