FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 583 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 583 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Write Your review

Tell us how FirewoodFund made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

FirewoodFund 5 star review on 26th February 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website Contact on the morning of delivery to confirm delivery time -excellent Excellent wood Can’t fault the service and will definitely be a return customer”

Helpful Report

We look forward to taking your firewood order again in the future Andrew. Thanks for choosing to shop with us.

“Very pleased with the delivery and supply of my pallet of bags of firewood. Courteous driver phoned 45 mins before arriving to update me, Have been burning some of the logs this weekend and theyve given a great cozy feel to our home on a chilly weekend. Many thanks.”

Helpful Report

Such a lovely review you left for us! Thanks so much :)

“Great service/ communication/ product”

Helpful Report

We appreciate you taking the time to leave us this 5* review. Thank you

“Excellent! Easy to order on line. Customer service great. Matt advised of expected delivery time and then checked by text to ensure that the delivery had gone well. Kiln dried logs excellent and are really worth paying that little extra for.”

Helpful Report

Thank you for recommending our firewood logs to others by saying that you've found our kiln dried logs are excellent quality and worth spending a little more on.

“The wood arrived within the allocated time. High quality and a very helpful and pleasant delivery man. I would highly recommend the company”

Helpful Report

Thank you for saying you would highly recommend our company to others

“Very nice customer service from Matt and the delivery arrived as expected. The logs are burning really well.”

Helpful Report

Thanks for leaving us this fantastic review

“outstanding,faultless,service. Excellent wood. Thank you”

Helpful Report

Such a wonderful review Neil! Thanks so much for taking the time to leave it for us.

“Excellent service excellent product we certainly have used less than our previous suppliers lot as its so efficient and hot actually burns for longer.”

Helpful Report

Thanks so much for this positive feedback Debbora. It's fantastic to hear that you have found our firewood to be so efficient.

“Wood is very good apart from a few logs that are obviously dead. Not much heat in them”

Helpful Report

Thank you for leaving us your review

“Excellent service - delivers on time by an extremely helpful driver. Quality of the wood is first class.”

Helpful Report

We're pleased that the driver was so helpful when delivering your order. Thanks for saying that you've found the quality of the wood to be first class. :)

“I can recommend this company. Their easy to navigate site is a pleasure to use, the delivery was on time and we had no problems at all. The wood is the best we have yet had, and the follow-up from them to check that all was well was spot on. Thank you and we will definitely use them again.”

Helpful Report

We really appreciate you taking the time to leave us such a fantastic review. It's great to know that you found our website easy to use and that you're impressed by the quality of the wood we sell.

“Never used this company before but took a chance when I saw them on the internet. Delivered on time and the quality of the logs is superior to other companies I have used previously. Other companies logs were hard to get started and burned poorly. I Highly Recommended Firewood Fund.”

Helpful Report

Such a great review! Thanks so much Geoffrey. We hope you will order from us again in the future.

“There was a problem with the website changing my delivery date, but they responded very quickly to get the correct day sorted. Delivery man was very helpful, and the wood itself is great - very dry and cut to the perfect size for our fireplace.”

Helpful Report

We appreciate you taking the time to leave us this 5* review Catherine. Thank you.

“Very pleased with the delivery service and the logs were nice and dry. Very happy with what we have so far. Will be ordering again. Thank you.”

Helpful Report

It's wonderful to hear that you've been impressed by the logs you ordered from us and that you will go ahead and order from us again in the future.

“Delivered on schedule. Excellent quality wood which burns with tremendous heat output. Fantastic. Fully recommendable.”

Helpful Report

Thanks so much for writing your review to let others know that you've found our logs to be excellent quality wood that burns with tremendous heat output.

“Excellent logs, dry and cut to a convenient size. Burn beautifully.”

Helpful Report

It's great to hear that you were happy with the firewood you ordered from us Chris.

“Great product excellent quality delivered on time”

Helpful Report

Thanks for taking the time to leave us your positive feedback Mike. We're always pleased to hear from our customers.

“top draw logs for woodburners you will not find better”

Helpful Report

Thanks for saying you won't find better logs for a woodburner. That's a great recommendation. :)

“Excellent delivery notifications. Logs arrived on time. Good quality wood well dried and cut. Logs give out more heat than any we have had in the last 30 years. Very happy and will reorder more very soon.”

Helpful Report

What a fantastic review! Thanks so much Mark. It's great to hear that our logs give out more heat than any you've have in the last 30 years.

“Easy to order... Delivery went well. Very Helpful. Logs burn great... Warm and cosy !!”

Helpful Report

It's great to hear that you were impressed with the ease of ordering and the delivery. We hope you will purchase logs from us again in the future.

FirewoodFund is rated 4.9 based on 583 reviews