FirewoodFund Reviews

Name: FirewoodFund
Address: 12 Lakes Avenue, Mulbarton, Norwich, Norfolk
Rating: 4.89

4.9 Rating 577 Reviews

98 %

of reviewers recommend FirewoodFund

4.9

Based on 577 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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FirewoodFund 5 star review on 29th December 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent. The plastic bags allow me to carry the logs through my terraced home to the back garden. Will need more! David Gunn”

Helpful Report

Thanks for the review David. Pleased to learn that you find the log bags convenient.

“We’ve been using FirewoodFund logs for a couple of years now, we like the fact they come on a pallet so off the ground in a huge bag, this makes our life so much easier when putting the logs away, if the weather is bad we know that the logs will remain dry until the weather is good enough to put them away. The logs are delivered on the day of our choice without any issues, and are of the highest quality, what’s not to like”

Helpful Report

Thanks for the repeat orders and 5 star review Jill.

“Great logs, properly kiln dried and a decent size. Efficient delivery with good communication and a brilliant recycling scheme for the burlap bags. Highly recommend.”

Helpful Report

Hi Pike, pleased to learn you like the service and kiln dried logs. Thanks for taking the time to leave us a 5 star review :-)

“Excellent logs as usual, delivery spot on aswell”

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Thanks for the review and repeat order

“Very pleased with quality of wood absolutely lovely burns really well smells fantastic will be buying again thank you well done”

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Thanks for the lovely review Sandra.

“Great logs - burn really well. The guys at Firewood Fund were really helpful too - 100% recommend!”

Helpful Report

Thanks for the in depth review Mark - appreciated!

“Good delivery excellent firewood nice and clean Struggling to get a return label for the bag”

Helpful Report

Thanks for the review Rowland. The return instructions should have been in the bottom of the bulk bag. That said, I hope the instructions since emailed helped you out.

“Excellent logs great value for money.”

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Thanks for the 5 star review June :-)

“Wood is great, dry as a bone, and burns perfectly!”

Helpful Report

Pleased to learn you like the kiln dried logs Matthew

“I would recommend Firewood Fund to anyone!”

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Thanks for the review and recommendation Gaynor

“Superb service So kind and respectful”

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Thanks for the lovely review Peter

“Very good quality dry logs, conveniently delivered”

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Thanks for the review

“I am a very happy customer. Excellent communication about delivery and the product was outstanding.”

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Thanks for the 5 star review Stephen

“Firewood Fund provides a faff free order and delivery service. The jumbo bag held a good selection of kiln dried, various size hardwood logs.”

Helpful Report

Thanks for the review John. Glad you liked the mixture of kiln dried hardwood logs provided.

“Good quality bone dry logs delivered by a very polite young man. They were neatly stacked on a pallette.”

Helpful Report

Thanks for the review

“Have purchased from FirewoodFund before and have found they okay.”

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Thanks for the review.

“Very good”

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Thanks for the review Wendy

“As always the logs are of excellent quality. We are enjoying cosy nights in.”

Helpful Report

Pleased to learn your logs are keeping your home warm and cosy.

“Great kiln dried logs great size & packed tight in bag”

Helpful Report

Thanks for the review.

“First time using FirewoodFund, I am very pleased with the quality of wood, no silver birch which burns quickly like previous suppliers I have used. And they also send yourna bag tonreturn your used sack. Also helping the environment. I will definitely use them again.”

Helpful Report

Thanks for the 5 star review Rosemary. We look forward to helping you again.

FirewoodFund is rated 4.9 based on 577 reviews