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FireText Reviews

5.0 Rating 1,315 Reviews
100 %
of reviewers recommend FireText
5.0
Based on 1,315 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
We moved from another provider to firetext because it accepts 3rd party integration via API key something that makes automatic texts go out to all of our prospects after they fill a form on our website !
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Posted 10 years ago
It's great to hear that you're happy!!
Posted 10 years ago
Service working as it should be and excellent customer service. Very helpful and efficient.
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Posted 10 years ago
We're so pleased to hear that you're happy :)
Posted 10 years ago
I have found FireText to be extremely easy and cost effective to use. The straight forward pricing is wonderful as is the functionality of the website. I have always had immediate and helpful responses to my enquiries which is a breath of fresh air. I can't fault the product or the customer service; both are excellent.
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Posted 10 years ago
This is fantastic to hear, thanks so much!
Posted 10 years ago
I had a technical query relating to the FireText service as I was intending to integrate the sending of text messages with my C# application. I contacted the FireText support about this and they responded quickly and with all the information that I needed, even providing some C# code that they use for doing what I wanted. All in all an excellent service and I would highly recommend them.
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Posted 10 years ago
Thanks for such a fabulous review!!
Posted 10 years ago
I was blown away with firetext when I used for the first time. It's very good for the company who would love to interact with clients, employees etc. Very easy to use & you definitely won't regret it. I would recommend firetext to anyone for 1000%.
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Posted 10 years ago
Thank you for your amazing comments, this is so great to hear
Posted 10 years ago
since my contact with fire-text the service has been excellent, as some one with no knowledge of this service and its potential they have helped me all the way. Steve GPPbuilders ltd
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Posted 10 years ago
Thanks Steve, this is brilliant to hear!
Posted 10 years ago
I was blown away with firetext when I used for the first time. It's very good for the company who would love to interact with clients, employees etc. Very easy to use & you definitely won't regret it. I would recommend firetext to anyone for 1000%.
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Posted 10 years ago
Thank you for your amazing review, it's great to hear that everything is going well!
Posted 10 years ago
Great service, easy to use platform and great customer service / technical support. Assisted and had us up and running, and integrated with our FreshDesk ticketing system within 30 mins :)
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Posted 10 years ago
Fantastic to hear that FireText is working for you :)
Posted 10 years ago
Easy to integrate, incoming number very good value, fast and responsive
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Posted 10 years ago
Thanks for such a fantastic review!
Posted 10 years ago
Only little issue is when entering a lot of numbers manually to my account, if you make a mistake you have to start the whole process again which can be frustrating with a lot of contacts.
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Posted 10 years ago
Thanks for your feedback!
Posted 10 years ago
very good service, does everything you need and easy to use - uploading group contacts quick and simple and reporting very helpful. Also have very good customer service with quick responses.
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Posted 10 years ago
Firetext have been extremely helpful in helping us set up a workflow to manage our small business clients, tenants and customers. With their help we have been able to integrate SMS functionality into our customer service system, appointment booking system and feedback collection efforts. They are responsive, polite, efficient and always happy to help - not to mention their platform is very easy to use and very good value for money in comparison to other sms providers. I would not hesitate to recommend them!
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Posted 10 years ago
Thanks for you review! It's great to hear that everything's going well :)
Posted 10 years ago
Firetext has been great for our business acquisition and client retention and we would be lost without it.
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Posted 10 years ago
Set up was superfast and Holly is fab!
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Posted 10 years ago
Great company, easy to use. Good customer service would recommend.
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Posted 10 years ago
Excellent company and great service! I would highly recommend them.
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Posted 10 years ago
We started working with Firetext in August 2015. Right from our initial enquiry we have received excellent customer service and always receive a very quick response to any queries that we raise. Setting the account up was simple and we love the fact that there is no contract or minimum period to adhere to. We have received some excellent feedback from our guests who really appreciate receiving useful and relevant information both before and after their stay.
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Posted 10 years ago
Firetext is great! Simple, easy to use and efficient for any sized business. They deliver what they promise coupled with a user friendly customer support team. The portal does much more than send text messages, it also delivers analytics and success rate delivery analysis report. Using the service has allowed us to benefit by allowing us to go that extra mile by adding that personal touch to our clientele. The recently updated User Interface which is crisp and refreshing to use reflects their business. Keep up the good work Firetext. Many Thanks Gotham Case
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Posted 10 years ago
Quick to setup and easy to use. Makes it very straightforward and keeps it simple so its not something that you need to worry about or have to spend time looking after. Very happy with it!
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Posted 10 years ago
It's amazing to hear that FireText was easy to set up and simple to use, keep up the good work :)
Posted 10 years ago
Excellent products that are very user friendly and the personal customer service that you get is something that makes Firetext a great asset for my business.
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Posted 10 years ago
Thank you, it's great to hear that you're enjoying FireText :)
Posted 10 years ago
FireText is rated 5.0 based on 1,315 reviews