Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

“I'm very happy with the service and have no issues with it.”

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Posted 10 years ago

Great stuff, we're very happy your happy :)

Posted 10 years ago

“I was very impressed with your customer service and you really helped guide us in using SMS marketing for the first time. It was a really positive experience and we’ll hope to use you again. Best of luck to the team at Firetext”

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Posted 10 years ago

This is great to hear, thank you very much!

Posted 10 years ago

“We did not want a full CRM system just the ability to easily text our existing customers, alerting them to the other services we provide. This has been an immediate success.”

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Posted 10 years ago

Brilliant news! Thanks so much for your comments :)

Posted 10 years ago

“Quick and easy setup with great cs Thanks”

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Posted 10 years ago

Great stuff, we're glad we could help :)

Posted 10 years ago

“A good, convenient, economical automated text service, with a user-friendly internet based platform, speedy set-up and top-up, fast response via on-line chat help for any queries which are efficiently dealt with by friendly staff.”

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Posted 10 years ago

This is brilliant to hear thanks very much from all of the FireText team :)

Posted 10 years ago

“Hi, Just to drop a line about how simple and effective using the firetext platform is. We use it in our angling group to communicate with our members. Almost everybody reads text within a few hours of it being sent. So we transmit our groups news and events quickly and effectively, safe in the knowledge that the information has been received. you just have to remember to get peoples mobile numbers and keep them updated. The system is the best tool we have to communicate with members and is far cheaper to use than snail mail. regards Neil Wright Secretary Ramsbottom Angling Association”

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Posted 10 years ago

Thanks for such a great review Neil!!!

Posted 10 years ago

“I have had excellent customer service from Holly. I had a few questions starting up, and I think they were silly questions, but she was great and really helped me every step of the way. She checked up to see if everything went ok and if I had any more questions. In addition, I found the platform itself very easy to use, The cost of the texts is very reasonable and I would recommend it to anyone.”

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Posted 10 years ago

So happy to be able to help :) Holly

Posted 10 years ago

“We moved from another provider to firetext because it accepts 3rd party integration via API key something that makes automatic texts go out to all of our prospects after they fill a form on our website !”

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Posted 10 years ago

It's great to hear that you're happy!!

Posted 10 years ago

“Service working as it should be and excellent customer service. Very helpful and efficient.”

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Posted 10 years ago

We're so pleased to hear that you're happy :)

Posted 10 years ago

“I have found FireText to be extremely easy and cost effective to use. The straight forward pricing is wonderful as is the functionality of the website. I have always had immediate and helpful responses to my enquiries which is a breath of fresh air. I can't fault the product or the customer service; both are excellent.”

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Posted 10 years ago

This is fantastic to hear, thanks so much!

Posted 10 years ago

“I had a technical query relating to the FireText service as I was intending to integrate the sending of text messages with my C# application. I contacted the FireText support about this and they responded quickly and with all the information that I needed, even providing some C# code that they use for doing what I wanted. All in all an excellent service and I would highly recommend them.”

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Posted 10 years ago

Thanks for such a fabulous review!!

Posted 10 years ago

“I was blown away with firetext when I used for the first time. It's very good for the company who would love to interact with clients, employees etc. Very easy to use & you definitely won't regret it. I would recommend firetext to anyone for 1000%.”

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Posted 10 years ago

Thank you for your amazing comments, this is so great to hear

Posted 10 years ago

“since my contact with fire-text the service has been excellent, as some one with no knowledge of this service and its potential they have helped me all the way. Steve GPPbuilders ltd”

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Posted 10 years ago

Thanks Steve, this is brilliant to hear!

Posted 10 years ago

“I was blown away with firetext when I used for the first time. It's very good for the company who would love to interact with clients, employees etc. Very easy to use & you definitely won't regret it. I would recommend firetext to anyone for 1000%.”

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Posted 10 years ago

Thank you for your amazing review, it's great to hear that everything is going well!

Posted 10 years ago

“Great service, easy to use platform and great customer service / technical support. Assisted and had us up and running, and integrated with our FreshDesk ticketing system within 30 mins :)”

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Posted 10 years ago

Fantastic to hear that FireText is working for you :)

Posted 10 years ago

“Easy to integrate, incoming number very good value, fast and responsive”

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Posted 10 years ago

Thanks for such a fantastic review!

Posted 10 years ago

“Only little issue is when entering a lot of numbers manually to my account, if you make a mistake you have to start the whole process again which can be frustrating with a lot of contacts.”

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Posted 10 years ago

Thanks for your feedback!

Posted 10 years ago

“very good service, does everything you need and easy to use - uploading group contacts quick and simple and reporting very helpful. Also have very good customer service with quick responses.”

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Posted 10 years ago

“Firetext have been extremely helpful in helping us set up a workflow to manage our small business clients, tenants and customers. With their help we have been able to integrate SMS functionality into our customer service system, appointment booking system and feedback collection efforts. They are responsive, polite, efficient and always happy to help - not to mention their platform is very easy to use and very good value for money in comparison to other sms providers. I would not hesitate to recommend them!”

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Posted 10 years ago

Thanks for you review! It's great to hear that everything's going well :)

Posted 10 years ago

“Firetext has been great for our business acquisition and client retention and we would be lost without it.”

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Posted 11 years ago

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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