FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,330 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,330 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome service! Certainly been a gamechanger for our support team.”

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Posted 2 years ago

“Wish I had found FireText sooner - SMS has totally transformed my organisations communications!”

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Posted 2 years ago

“Really great service - it was quick and easy to set up and our organisation would definitely consider using this for our marketing again.”

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Posted 2 years ago

“Great company. Ryan is a great help”

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Posted 2 years ago

“Extremely simple and easy to use. Great customer service from the initial sign up, to regular check ins. A very useful tool that helps us to take our communication with clients that one step further! I would 100% recommend!”

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Posted 2 years ago

“Works as intended, alot of the integration requires knowlege of zapier. Otherwise works as it should”

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Posted 2 years ago

“Excellent Customer Service If customer service is high on your priorities when looking to engage a company, I urge you to consider reaching out to FireText. We signed up some time ago and use the SMS platform regularly as its so easy to use. Today I received an email from Alannah in the Support Team reaching out saying she was looking at our account and asking if there's anything she could do to enhance our experience. I said everything was running smoothly but had an idea to maybe make a a couple of changes and I received a link by email showing me exactly how to make those changes. Really happy to recommend FireText - keep up the good work guys! Linda”

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Posted 2 years ago

“Very simple and easy to send and schedule texts. Texts are now being sent from the same name each time which is helping to build trust with our members. Added bonus of no hidden costs!”

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Posted 2 years ago

“FireText is exactly what i was looking for. I find it perfect to send reminders to my clients of their booked in appointments. It is so simple to use. I would recommend it to any business that requires a simple way to contact their clients.”

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Posted 2 years ago

“Such a simple UX and very easy to use. The data is clear and the analytics is easy to understand.”

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Posted 2 years ago

“Just started to use the service, very easy and fast to use!”

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Posted 2 years ago

“As a company we needed a simple and easy to use system to communicate messages to our customers. After a really helpful chat and follow up information on email we set the system up really quick and easy. We have used firetext twice so far with excellent results and would highly recommend.”

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Posted 2 years ago

“We started using Fire Text a few weeks ago and are over teh moon with the platform and teh service. Ryan has been so helpful, responsive and knowledgable. We are delighted to be working with such poractive and genuine people. The patform is so easy to use. A total game changer for our service.”

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Posted 2 years ago

“amazing, easy service.”

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Posted 2 years ago

“The customer support from these guys is fantastic! Always so quick to respond to any query and really helpful. Alannah is amazing! Thank you Firetext!”

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Posted 2 years ago

“Really helpful, easy to contact & super smooth & easy to use!! Would happily recommend & will do.”

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Posted 2 years ago

“Great service fron Alannah. Very knowledgable and went the extra mile to get me up an running quickly Thank you!”

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Posted 2 years ago

“Great software, we integrated firetext with zapier for text notifications when we generate a new lead from our websites. It's been working great and support has been excellent.”

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Posted 2 years ago

“Allanah was very helpful and professional”

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Posted 2 years ago

“Minutes after getting in touch with Firetext, I was able to get a sub account set up for separate billing and start sending bulk SMS. The portal couldn't be easier to use and there are options to have replies, personalise and track URLs. Great service from the team which I really appreciated and I'll be sending more bulk SMS messages to staff in the coming weeks and months.”

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Posted 2 years ago

FireText is rated 5.0 based on 1,330 reviews