FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems using FireText. Happy customer.”

Helpful Report

Posted 8 years ago

“Quick, easy and affordable :)”

Helpful Report

Posted 8 years ago

“Excellent product that suits our bespoke needs. Robust systems and technology in place that means no down time experienced. Customer service and support departments always on hand to fully answer or resolve any queries.”

Helpful Report

Posted 8 years ago

“Ive used firetext for many years. Easy to use, reliable and also integrates well with my wesbite. Customer service is really fast and very helpful.”

Helpful Report

Posted 8 years ago

“Alex went above and beyond to explain processes and get me set up ready to send a text campaign. Really friendly, polite and helpful!”

Helpful Report

Posted 8 years ago

“Seamless and easy service. Would be great to incorporate the '&' symbol into the 'From' box, but apart from that service is exactly as I'd like!”

Helpful Report

Posted 9 years ago

Hi Ariana, Thanks for leaving the fab review! I have gone ahead and and turned on extended characters within your account - which will now let you have the ability to include the '&' sign! Give it a whirl and let me know how you get on :-) Thanks, Alex

Posted 8 years ago

“Great product which helps us keep our customers right up to date!”

Helpful Report

Posted 9 years ago

“Once I worked out how compatibal it was with our data forms. The contacts seems easy to extract.”

Helpful Report

Posted 9 years ago

“Just fabulous, as is said elsewhere 'it just works'.”

Helpful Report

Posted 9 years ago

“Very helpful. Have answered any queries that I have had!”

Helpful Report

Posted 9 years ago

“Extremely helpful and impressed with how Alex understood the urgency of my request, went away to find out the answers to my questions if he didn't know them and got back to me very quickly! Very happy with your service :) Thank you!!”

Helpful Report

Posted 9 years ago

“Useful easy to use tool for us to disseminate communications out to our user base during a company wide project. Took away the communications headache. Thanks!”

Helpful Report

Posted 9 years ago

“Quick, easy and saves a lot of time!”

Helpful Report

Posted 9 years ago

“FireText not only provided a great deal for our first order but the service has also been amazing, Holly helped to make the process extremely easy! We will definitely be back!”

Helpful Report

Posted 9 years ago

“From the start we have been kept on the right track by friendly, helpful staff who responded quickly to our queries”

Helpful Report

Posted 9 years ago

“Customer service is super slick! As soon as I signed up for a trial I got a personal welcome and on-boarding call. Integration with other systems via the API and zapier is really easy to speed up my workflow. Delivery rates are crazy high.”

Helpful Report

Posted 9 years ago

“FireText certainly make me feel valued as a customer - their customer service is exceptional (they even sent me a handwritten card to welcome me - can't think of a single supplier that's done that since I set up MyCareerComeback). FireText is easy to use and I could send my first message within 10 minutes of creating my account.”

Helpful Report

Posted 9 years ago

“Excellent API, very clean, simple PHP cURL allows for automated responses and updating our database. We've got a few users that aren't technical and just want a simple clean interface to get in touch with their candidates and this has worked perfectly for them.”

Helpful Report

Posted 9 years ago

“Excellent service, simple and easy to use.”

Helpful Report

Posted 9 years ago

“We've been using FireText for some time now and have never had issues with the service. The support is always helpful and responds within minutes and without complaining even for questions that can be found in FAQ. Very happy with the service and can recommend it to others.”

Helpful Report

Posted 9 years ago

FireText is rated 5.0 based on 1,331 reviews