FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,331 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,331 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

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“Seamless and very straight forward to setup. Definitely recommend.”

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Posted 7 years ago

“Super easy platform to use and an effective way to communicate with your customers directly.”

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Posted 7 years ago

“Firetext is a simple platform to use and has great support should you need any help”

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Posted 7 years ago

“Alex has been very helpful setting up this text system for our church, it has been simple to use and good value”

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Posted 7 years ago

“Great service. Friendly and helpful. Alex replied to email questions promptly with clear information and support. We are happy to use them to provide our SMS service. Solihullradio.com”

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Posted 7 years ago

“Great service, Alex solved every query I had with no delay. Helpful and friendly. Recommend to anyone.”

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Posted 7 years ago

“Mostly easy to use, although some aspects are a little tricky to navigate. Great tool for text marketing campaigns.”

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Posted 7 years ago

“We used Firetext as an add-on feature for Freshdesk. Firetext support made the transition seamless.”

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Posted 7 years ago

“Easy set up - very easy to access and send out texts. Would recommend.”

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Posted 7 years ago

“Fab service, the whole office uses it for incoming messages. Always on hand to help, would definitely recommend.”

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Posted 7 years ago

“Excellent service. Easy to understand , easy to implements. Zero in the way of unnecessary gimmicks or fuss Does everything you need it to at a really decent price. Not just that, management aren’t a faceless entity they regularly get in contact to ask for feedback and offer help even hand written letters in the mail First class service”

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Posted 7 years ago

“Amazing service. Simple and straightforward. Easy to use. User friendly.”

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Posted 7 years ago

“Excellent efficient service. Works very well!”

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Posted 7 years ago

“Exactly what I was looking for...FreshDesk integration works like a champ!”

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Posted 7 years ago

“FireText is that rare company that combines high tech with high touch ! Within minutes of logging in Alex phoned to welcome me and to see if he could help ( how did he know I'm useless at computer stuff?!), lots of hand holding to help me with my first "text alert" ...what an amazing support system . Jeff MD Pro-Glu”

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Posted 7 years ago

“The platform is very easy to use. But for me the stand out thing has been the customer service. Constant support with everything without being too intrusive. Based on that alone I will continue to use”

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Posted 7 years ago

“Fantastic platform, brilliant support and all round top service. A special mention to Lola for taking the time to answer my many questions which was specific to our industry. We are currently using it for our customers to confirm deliveries, and it's proving to be a big time saver as well as adding that professional touch to what we do. Special thanks for the welcome card, little touches go a long way!”

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Posted 7 years ago

“Really simple set up with helpful advice from Dan, meant we were able to use pretty much as soon as we had signed up.”

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Posted 7 years ago

“Great application, easy to use, with excellent functions”

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Posted 7 years ago

“Great system, takes the slog out of a text campaign.”

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Posted 7 years ago

FireText is rated 5.0 based on 1,331 reviews