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FireText Reviews

5.0 Rating 1,281 Reviews
100 %
of reviewers recommend FireText
5.0
Based on 1,281 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read FireText Reviews
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Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
this service works very well indeed but is only good for UK texting as if overseas it didn't work for us but the staff are the best and very helpful and answer emails and phone call and its never to much for these guys if the can sort it they go the extra mile to do so i recommend to all UK users regards iconicextra.com
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Posted 6 years ago
Really useful way of getting an important message out very quickly to a large number of employees
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Posted 6 years ago
FireText supports us with our outreach and helps us stay GDPR compliant with their smart solution
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Posted 6 years ago
I have been using the firetext service for a short while now and am incredibly happy with the service provided! It is really easy and straight forward to use and the team are super supportive. It was so nice to receive a call and email from Lola making sure that everything is tailored to my needs and to get me started. Thank you so much FireText for making this such an easy process!
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Posted 6 years ago
Excellent service and a great way to market. A real must have for any business in this age of digital transformation. Lola has provided excellent advice and support.
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Posted 6 years ago
Very useful for our members
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Posted 6 years ago
Love fire text Lola in support is always happy to help with all the technical questions right away. Great system and great integration. Would highly recommend.
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Posted 6 years ago
Excellent. Simple to get started with great service
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Posted 6 years ago
Very easy to use and plugs in really easily to infusionsoft. The online tutorials are easy and user friendly and the customer serviceis great - actually spoke to a real person in under 30 seconds!
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Posted 6 years ago
Great service, makes life so much easier. Contacting all the workers and candidates is now quick and efficient. Sending an email and then a quick text halved the candidate response time.
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Posted 6 years ago
Can't fault the service so far and the support from Firetext staff has been great too.
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Posted 6 years ago
We have been thoroughly impressed with the service provided by FireText - the team are extremely responsive and the software is very user-friendly. We would highly recommend!
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Posted 6 years ago
Customer service is the best
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Posted 6 years ago
Good comms and very helpful.
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Posted 6 years ago
Perfect easy to use system and Alex and the team are on hand at a moments notice if needed
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Posted 6 years ago
Great system and easy to use!
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Posted 6 years ago
I researched quite a few text services before choosing FireText - and I'm so glad I settled on these guys! FireText have the most amazing customer service, there's nothing they can't do. Alex was super helpful getting our account set up, and everything is working so smoothly on the website. Really happy.
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Posted 6 years ago
Excellent service. Great product
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Posted 6 years ago
Firetext are great. I talked to a couple of companies before deciding on Firetext, and it was their service that swung it for me. They were friendly, and helpful without being patronising, and even sent over an idiot proof guide to help me work their system - which is built so well even the biggest technophobe you know will be able to work it. Our account manager is friendly and attentive without being irritating, and we've seen a marked increase in turnover since we starting trialling text marketing as part of our partnership project.
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Posted 6 years ago
Great staff and easy to use.
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Posted 6 years ago
FireText is rated 5.0 based on 1,281 reviews