FireText Reviews

Name: FireText
Address: Tremough Innovation Centre Penryn Cornwall, Penryn
Rating: 4.95

5.0 Rating 1,280 Reviews

100 %

of reviewers recommend FireText

Company Reviews

Metrics

Info

5.0

Based on 1,280 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have been using Firetext since the beginning of this year and love the service it provides. Being able to receive texts is a great help and makes sure we are in contact with who we need to be all the time. The team are really friendly and happy to help you. It is a user friendly message software and we have found it to be a great asset to our company.”

Helpful Report

Posted 9 years ago

“As a developer of an application to send SMS texts, this is the 4th aggregator with which we have worked. The API was similar to one of the others and took very little time to implement. One thing which really helped was the helpfulness of the staff and the willingness for us to get on with our project. Other aggregators have previously wanted us to buy 1000s of credits that only last 12 months - simply not understanding our needs as application developers. FireText understand what we need and having credits that won't expire and allowing us to purchase as needed in small numbers gives us enormous flexibility. We will be continuing to use their service for our ongoing developments and testing and recommend them highly for "real systems".”

Helpful Report

Posted 9 years ago

“One of the easiest apps to integrate with our customer service app and the support has been absolutely excellent! Highly recommended!”

Helpful Report

Posted 9 years ago

“EASY SYSTEM TO USE AND SEEMS TO BE EFFECTIVE FOR US SO FAR”

Helpful Report

Posted 9 years ago

“Excellent way to contact our clients quickly and efficiently. Firetext staff most helpful.”

Helpful Report

Posted 9 years ago

Thank you, this is great to hear!

Posted 9 years ago

“I run a Dental Surgery and now use text reminders for patient check-ups and can now also send a message cost-effectively if they miss an appointment. Letter templates are so easy to use and we only need to input a name, date and time. The support from Firetext is great and they are always willing to help with any problems. Patients are very happy to receive communication this way.”

Helpful Report

Posted 9 years ago

Thank you for such a great review, we're so pleased you're enjoying FireText :)

Posted 9 years ago

“Whenever my business goes a little quiet, I use fire text to boost sales. Every time I use it, it works and customers book in. its also a great gentle reminder to let people know your there if they need.”

Helpful Report

Posted 9 years ago

“Very easy to use, we were up and running in 5 minutes and have so far seen some great results using fire text”

Helpful Report

Posted 10 years ago

“easy to set up and has worked 100% of the time, every time.”

Helpful Report

Posted 10 years ago

This is great, we're happy you're happy!

Posted 9 years ago

“We have found using your service really easy and slick and will definitely be integrating it more into the communications/promo work that we do.”

Helpful Report

Posted 10 years ago

Thank you for your review!

Posted 9 years ago

“We recently starting using FireText to communicate to our colleagues based in the UK. The system has been very easy to use, and is an affective way to communicate issues when Email isn't available. I'd highly recommend the service for corporate emergency communications.”

Helpful Report

Posted 10 years ago

Thank you for your fantastic review :)

Posted 10 years ago

“Easy to use software from any platform. Being able to communicate with our customers via text has added another dimension to our sales. If you are not texting your customers do it now!”

Helpful Report

Posted 10 years ago

This is great to hear! Thanks for your comments :)

Posted 10 years ago

“Awesome product, really easy to use and cost effective. Love that you can have the company name as the sender so recipients know exactly who it is from. Great support too from Lily- called me as soon as I signed up and gave me all the advice I needed. Would definitely recommend!”

Helpful Report

Posted 10 years ago

Thanks for your review, always happy to help! Lily

Posted 10 years ago

“Great user experience, easy to understand and an excellent customer service on top of it. Able to send SMS across Europe with message customisation and delivery insights. If they were not spamming my inbox with all kind of follow-up emails, I would say it's perhaps on of the best service of its kind out there.”

Helpful Report

Posted 10 years ago

Thanks for the review, we're glad you're finding FireText useful! Feel free to unsubscribe from our hints and tips emails and just get in touch if you need any help ;)

Posted 10 years ago

“We are a small business but the messaging system has been worth its weight in gold, we have had great support and help setting up. The system is fast and easy to use 10/10”

Helpful Report

Posted 10 years ago

Thank you so much, we're so happy we could help!

Posted 10 years ago

“Very user friendly and reliable service. Helpful staff available for any extra assistance required.”

Helpful Report

Posted 10 years ago

Great stuff! We're very happy that you're happy :)

Posted 10 years ago

“My experience with fire text has been very good. My contact Lily has been very helpful and always available to answer any questions I have. She has guided me in setting up an account and using fire text so that I have got the most out of it. I would recommend it to other areas of our business as it has been very useful in measuring satisfaction and in downloading feedback.”

Helpful Report

Posted 10 years ago

Thank you for such lovely comments, so happy to help - Lily

Posted 10 years ago

“This was our first text messaging campaign but the support from Firetext in getting up and running was excellent, with the team responding promptly to our many queries. The integrated campaign which used text messaging with other digital marketing techniques helped us drive more bookings than we've ever achieved in our Black Friday sales. Will use again.”

Helpful Report

Posted 10 years ago

Fantastic, we're happy to hear that the campaign was a success!

Posted 10 years ago

“Easy to use service. No hidden or unforeseen costs. Delivered good quality SMS traffic.”

Helpful Report

Posted 10 years ago

This is great to hear, thank you :)

Posted 10 years ago

“I'm very happy with the service and have no issues with it.”

Helpful Report

Posted 10 years ago

Great stuff, we're very happy your happy :)

Posted 10 years ago

FireText is rated 5.0 based on 1,280 reviews