Login
Start Free Trial Are you a business? Click Here

FireText Reviews

5.0 Rating 1,280 Reviews
100 %
of reviewers recommend FireText
5.0
Based on 1,280 reviews
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read FireText Reviews
Visit Website

Phone:

0800 038 5522

Email:

hello@firetext.co.uk

Location:

Tremough Innovation Centre Penryn Cornwall
Penryn
TR10 9TA

Anonymous
Anonymous  // 01/01/2019
Top notch experience! Customer service was probably the best I have ever experienced. Knowledgeable, pleasant and helpful. I would highly recommend their service.
Helpful Report
Posted 9 years ago
Besides the fact that the interface is super easy to set up and use, the customer service is awesome. They are proactive and knowledgeable. They are accessible and easy to get a hold of. Easily the best SMS service provider I have used to date.
Helpful Report
Posted 9 years ago
Great customer service, super friendly, super quick and will definitely be using FireText for a long time to come.
Helpful Report
Posted 9 years ago
Simply Superb!!
Helpful Report
Posted 9 years ago
great email to sms service. superb customer service - went above and beyond what was expected.
Helpful Report
Posted 9 years ago
fantastic email to sms service. brilliant customer service which goes above whats expected. will be using fire text for some time to come.
Helpful Report
Posted 9 years ago
Holly dealt with our request very professionally and we are really enjoying using Fire Text for our business texts.
Helpful Report
Posted 9 years ago
We've used fire text for 6 months and can't fault it, It's super easy to send messages, upload lists and the reporting is simple to understand. The customer service is second to none with someone popping up as soon as an issue arises.
Helpful Report
Posted 9 years ago
A fantastic service right from enquiry stage to sending out our text reminders to customers. Friendly and quick responses on the phone and email and really quick to set up and get going. Thank you!
Helpful Report
Posted 9 years ago
My account manager Holly made the whole process so seamless! The campaign was a complete success and our return exceeded all expectations. It quickly became apparent that it would be a no-brainer to continue using Firetext going forward!
Helpful Report
Posted 9 years ago
Firetext have been a complete revolution for us in the way we communicate with our customers. Their easy to use services and great customer care convinced us that this was the service for us. We have completely integrated Firetext into our sales process and will continue in the future to actively find new uses for their service.
Helpful Report
Posted 9 years ago
Excellent service at a competitive price. Text messages are delivered instantly when using the email to text service.
Helpful Report
Posted 9 years ago
Easy to use, a fast and reliable service
Helpful Report
Posted 9 years ago
Excellent website, very user friendly.
Helpful Report
Posted 9 years ago
After comparing and trying many other texting services, I decided to go with fire text. They had all the functionality I needed now, and much more if I needed to grow. The Fire text platform is 100% reliable with excellent reporting, plus the support and staff are superb.
Helpful Report
Posted 9 years ago
We use Firetext to contact all our sites with information they require. Its very handy and easy to use
Helpful Report
Posted 9 years ago
Very easy to use and works well with my CRM system using their API to automatically send the text messages.
Helpful Report
Posted 9 years ago
Easy to use, easy to integrate! Has completely changed the way we use SMS as part of our marketing plan/customer service!
Helpful Report
Posted 9 years ago
firetext are so good. Everything was so easy to set up and get going. Great customer care and very willing to help. Not to mention a good looking site that makes it a nicer experience.
Helpful Report
Posted 9 years ago
Only been using FireText for a short amount of time but so far the results have been great! So much information can be given using such a little sentence. Great! *****
Helpful Report
Posted 9 years ago
FireText is rated 5.0 based on 1,280 reviews