Firebox Reviews

Name: Firebox
Address: Firebox.com Ltd 21-27 Lamb's Conduit Street, London, City of London
Rating: 4.40

4.4 Rating 4,740 Reviews

87 %

of reviewers recommend Firebox

4.4

Based on 4,740 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 62%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

About Firebox:

A homeware, lifestyle and gift shop for people with imagination.

Visit Website

Email:

info@firebox.com

Location:

Firebox.com Ltd 21-27 Lamb's Conduit Street,
London
City of London
WC1N 3NL

Write Your review

Tell us how Firebox made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Firebox 5 star review on 20th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, very efficient and straight forward. Fuss free.”

Helpful Report

Posted 10 years ago

“Great product, excellent and speedy dlivery”

Helpful Report

Posted 10 years ago

“Perfect! Ordered on the Friday and all items arrived on the following Tuesday. Great, safe packaging. Whats not to like?!””

Helpful Report

Posted 10 years ago

“Great stuff, quickly delivered, wonderful customer service. Great great great”

Helpful Report

Posted 10 years ago

“Excellent feedback on progress of order and very quick delivery. Would recommend.”

Helpful Report

Posted 10 years ago

“Brilliant quick delivery and in immaculate condition. I especially appreciate the funny unique emails they send after purchase.”

Helpful Report

Posted 10 years ago

“Firebox service was excellent. Package arrived in super-quick time and was in tip-top condition. I usually find follow-up emails and rating requests a bit of a nuisance but firebox are exceptionally entertaining with theirs so I was happy to complete the review!!”

Helpful Report

Posted 10 years ago

“As usual, great product selection and service.”

Helpful Report

Posted 10 years ago

“Products awesome. Friendly service. Email s cheared me up so funny.”

Helpful Report

Posted 10 years ago

“Nice easy website and the humorous emails are fun. Would like an opportunity to put a message in with the gift though.”

Helpful Report

Posted 10 years ago

“Never used Firebox before, and I was delighted with the rapid service and general quirkiness of the responses, order confirmation etc. Thank you so much, not only did I get what I ordered, I also got a Smile!! You deserve to succeed brilliantly, just keep doing what you are doing! Merry Christmas, and Happy, Healthy and Wealthy New Year to you all!!!”

Helpful Report

Posted 10 years ago

“Super quick , Funny, Good packaging , fun to deal with. Great products for nutters ! :)”

Helpful Report

Posted 10 years ago

“The price and delivery time were surprisingly affordable and quick. Will definitely shop here again.”

Helpful Report

Posted 10 years ago

“Great company with lots of innovative items from all price ranges. Everyone very helpful and professional!”

Helpful Report

Posted 10 years ago

“Everything you want from an online gadget delivering service... Spot on.”

Helpful Report

Posted 10 years ago

“Firebox is a wonderful website for great gift ideas and treats for yourself ! They provide a friendly and reliable service and you get free sweets with your package - genius!!!”

Helpful Report

Posted 10 years ago

“Items arrived really quickly - quirky products perfect for xmas stocking fillers.”

Helpful Report

Posted 10 years ago

“Although the Obama Llama game is for 4 or more people, with a slight change of the rules it's possible to play with only 2 people, as my gf & I found out after being told by Firebox to " Break all the rules ". It works & is still great fun to play.”

Helpful Report

Posted 10 years ago

“Excellent service, some very good ideas for Christmas, as these are all gifts, will have to wait to see the reactions!”

Helpful Report

Posted 10 years ago

“Good range of quirky products that lets you give unusual presents! Very quick service.....quirky customer service but very professional as well, very impressed!”

Helpful Report

Posted 10 years ago

Firebox is rated 4.4 based on 4,740 reviews