Fire Safety Equipment Reviews

Name: Fire Safety Equipment
Rating: 4.53

4.5 Rating 301 Reviews

88 %

of reviewers recommend Fire Safety Equipment

4.5

Based on 301 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Fire Safety Equipment made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Fire Safety Equipment 5 star review on 15th November 2024

Richard S

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i have requested an invoice and i am yet to recieve one”

Helpful Report

Posted 9 months ago

“The fire extinguisher I ordered came in good time, it looks good, as it should and without any fuss or worries. Paul @ Caribbean Gourmet Patties”

Helpful Report

Posted 9 months ago

Hi Paul - Thank you so much for taking the time to rate our Fire Safety Equipment with four stars. We greatly appreciate your feedback and are thrilled to hear that you are satisfied with your purchase. We are delighted that the fire extinguisher you ordered arrived promptly, and that it met your expectations in terms of appearance and quality, without any hassle or concerns. Your satisfaction is our top priority, and we are glad we could provide you with a seamless shopping experience. Thank you once again for your positive review. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks,

Posted 9 months ago

“After suffering a car fire I decided every car should carry a extinguisher, So will be purchasing more from you , Super fast delivery thank you”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating, Diane! We truly appreciate your support and are thrilled to hear that you are satisfied with our Fire Safety Equipment. We're sorry to hear about your car fire but we commend your decision to ensure that every car carries an extinguisher for safety. Your trust means a lot to us. Our team works hard to offer super fast delivery and we're glad to have met your expectations. We look forward to serving you again soon. Stay safe and thank you once again!

Posted 9 months ago

“Very good service and great products. Thank you”

Helpful Report

Posted 9 months ago

Thank you Angie for your fantastic 5-star rating of our Fire Safety Equipment! We truly appreciate your positive feedback and are thrilled to hear that you found our service to be very good and our products to be great. Your satisfaction means a lot to us, and we are grateful for your trust in our company. Thank you for choosing us, and please don't hesitate to reach out if you need anything else.

Posted 9 months ago

“I ordered the fire safety equipment approx. 2 weeks ago and I have yet to recieve it. I am now very worried that the website I ordered from is a scam and that Fire Safety is not a genuine company.”

Helpful Report

Posted 9 months ago

Hi Joanna, Apologies for the delay in your receiving your products. This does not meet our normal high standard here at Fire Safety Equipment. There has unfortunately been a supply issue with the multi-chem fire extinguishers however rest assured we are working to get your order across to you as soon as possible. Thanks,

Posted 9 months ago

“Brilliant, made a large order of extinguishers and fire blankets. Ordered on the Friday and it all arrived by Tuesday.”

Helpful Report

Posted 9 months ago

Hi Kerry - Thanks for the great review!

Posted 9 months ago

“Efficient and very easy to use website.”

Helpful Report

Posted 9 months ago

Hi Jack - Thanks for the great review, glad to hear you found out website easy to use!

Posted 9 months ago

“Delivery was quick - 2 business days after the order was placed but unfortunatley the incorrect extinguishers were supplied. Two foam ones were ordered but two powder ones were delivered. On contacting Fire Safety Equipment by email an apology was provided and the correct extinguishers were delivered the next day with the incorrect ones being collected at the same time. Mistakes do sometimes happen and it is a measure of a company's customer service as to how they react to that mistake. Fire Safety Equipment's response was exemplary and I won't have any hesitation in using them again/”

Helpful Report

Posted 9 months ago

Hello Ronald - Thanks for the brilliant review!

Posted 9 months ago

“Great service. Fire extinguisher arrived with a missing hose. Filled our contact form on the website and a replacement was delivered the following day!”

Helpful Report

Posted 9 months ago

Hi Steve, Thank you so much for your 5 star rating of our Fire Safety Equipment! We really appreciate your feedback and are thrilled to hear that you had a great experience with us. We also wanted to extend our gratitude for your kind words about our service. We apologize for the missing hose on your fire extinguisher, but we're glad to hear that our contact form on the website was able to assist you promptly. Delivering a replacement to you the very next day is what we strive for, and we're thrilled we could meet your expectations. Thank you once again for choosing our Fire Safety Equipment. We look forward to serving you again in the future!

Posted 9 months ago

“Couldn't believe it arrived so quickly.”

Helpful Report

Posted 9 months ago

Hi Robert,Thank you so much for your outstanding 5 star rating of our Fire Safety Equipment! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our product. Thank you once again for your kind words and for choosing our Fire Safety Equipment. We hope to serve you again in the future!

Posted 9 months ago

“Good price and quick delivery, well packaged and hopefully will not need to use !”

Helpful Report

Posted 9 months ago

Thank you so much for your fantastic 5-star rating of our Fire Safety Equipment! We are thrilled to hear that you not only found our prices to be good but also appreciated the quick delivery and well-packaged product. Your satisfaction means a lot to us! We sincerely hope that you never have to use the equipment, but rest assured that it is reliable and of the highest quality. Thank you again for choosing our products!

Posted 9 months ago

“Fair price, super fast delivery. Certainly recommend.”

Helpful Report

Posted 9 months ago

Hi Stephen,Thank you so much for taking the time to give us a 5-star rating for our Fire Safety Equipment. We truly appreciate your support and kind words. It's great to hear that you found our prices fair and the delivery super fast. We are committed to providing our customers with high-quality products at competitive prices, and we are thrilled to know that we have met your expectations. Your recommendation means a lot to us, and we will continue working hard to ensure your satisfaction. Thank you once again for choosing our Fire Safety Equipment, and we look forward to serving you in the future.

Posted 9 months ago

“Very prompt delivery!”

Helpful Report

Posted 9 months ago

Dear Claire,Thank you so much for your 5-star rating of our Fire Safety Equipment! We greatly appreciate your kind words and positive feedback.

Posted 9 months ago

“First order from this company, highly recommend, delivery was very quick.”

Helpful Report

Posted 9 months ago

Dear Sandra,Thank you so much for your glowing 5-star review of our Fire Safety Equipment! We're thrilled to hear that you had a positive experience with our company.

Posted 9 months ago

“Items arrived quickly, perfectly packed and in great condition. The product is good quality and fullfilled the expectations.”

Helpful Report

Posted 9 months ago

Hi Nacho,Thank you so much for your fantastic 5-star rating on our Fire Safety Equipment. We greatly appreciate your feedback and support.

Posted 9 months ago

“Item foam fire extinguisher came well packaged in good time. Good value fire extinguisher. First one came by the postman.”

Helpful Report

Posted 9 months ago

Hi Philip,Thank you so much for your glowing 5-star review of our Fire Safety Equipment! We truly appreciate your feedback and are ecstatic to hear that you are satisfied with your purchase.

Posted 9 months ago

“Swift delivery and great customer service. Will certainly buy from here in future.”

Helpful Report

Posted 9 months ago

Hi Siu, Thank you so much for your outstanding 5-star rating of our Fire Safety Equipment. We sincerely appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We take pride in our commitment to providing swift delivery and excellent customer service, so it's delightful to know that you were satisfied with both aspects. Your trust in our brand and your willingness to purchase from us again in the future mean the world to us. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again.

Posted 9 months ago

“I have telephoned re wrong delivery but have not received a reply. I ordered a 6lt wet Chemical but received a 6lt Water. Still waiting a reply. Trevor Mckittrick”

Helpful Report

Posted 9 months ago

Hello Trevor, Thanks for taking the time to leave this review. We're sorry that on this occasion there was a mistake with your order. We hope to get this rectified for you ASAP. Could I ask you to contact us on - https://www.firesafetyequipment.co.uk/contact-us/ So that we can look to get this sorted for you. Thanks,

Posted 9 months ago

“Great service!”

Helpful Report

Posted 9 months ago

Hi Eva,Thank you so much for taking the time to leave a 5-star rating on our Fire Safety Equipment. We greatly appreciate your kind words and are thrilled to hear that you had a great experience with us. Great service is something we strive for, and we are absolutely ecstatic that we were able to meet your expectations. Our team works hard to ensure that our customers receive the best products and service possible, so it's truly rewarding to know that we succeeded in providing you with a positive experience. Once again, thank you for choosing our Fire Safety Equipment, and we look forward to serving you again in the future! Best regards,

Posted 9 months ago

“Very pleased with my order, quick delivery & competitive price. Thank you.”

Helpful Report

Posted 10 months ago

Hi Alan,Thank you so much for taking the time to give Fire Safety Equipment a 5-star rating! We are thrilled to hear that you are very pleased with your order, the quick delivery, and the competitive price. Your satisfaction is our top priority, and we truly appreciate your kind words. Thank you for choosing Fire Safety Equipment, and we look forward to serving you again in the future. Best regards

Posted 9 months ago

Fire Safety Equipment is rated 4.5 based on 301 reviews