“Never received my order
Had to send an email after still not hearing anything back to see where it was
OUT OF STOCK would of been nice to be told this before hand”
“Very disappointing!
Sandwiches were good
Scones were cold and size of cup cake very hard !
Cakes mini chocolate Éclair was stale.
As was the mini victoria sponge dry and not fresh !
The other cakes one shortbread with a blob of green on top! Was discusting .and lemon meringue marshmallow was so sweet couldn't eat it !
The berry coctail was nice . Waitress was very rushed asked for extra pot of boiling water as tea strong she bought another pot of tea!! 15 mins later . Overall not a good experience for what was supposed to be 5 star hotel do not recommend.”
“I paid for next day delivery, I didn't receive the item. I had to contact the company myself to try and find the name of the courier and get tracking information to find out where the item was, in my opinion that should have been given automatically when the purchase was processed, I don't think it should have been my responsibility to find this information. The courier DPD didn't even bother to update the details after saying that there was a delay so I just had to wait. The item eventually arrived, 2 days late, meanwhile I had to purchase another gift to replace this one so I had to pay out twice. I contacted the company, they did apologise and said they would refund the difference in price of the next day and standard delivery costs but it did spoil the occasion as I did not have the gift that was requested to give.”
