“I emailed to say the address was wrong within 15 mins of purchasing, then no one has got back to me after doing it a second time. I havent received my parcel and the money was taken.”
“Sent me the wrong item. Have submitted a form to customer services. Been over 24 hours without a reply so far. I'll amend my review when I receive my resolution.”
“Supplier was easy to deal with and dispatched my item promptly. However they use Evri to deliver my item and that’s where the problems started. When it eventually arrived it was damaged by, what looks like, being stamped on!”
“The initial response was good, emails etc. including the arrival of the gift certificate. However the respnse to a query has not been quite so good and I'm still waiting for a response, otherthan an automated emails confirming receipt of the query. My query related to content received, not as per the web site, and the price, £10 cheaper from another supplier offering the same experience.”
