“I am very disappointed with my recent order experience. I placed my order on Sunday with next-day delivery, yet I only received the package on Wednesday. This delay was frustrating, as I specifically chose next-day delivery for a reason.
To make matters worse, the box of chocolates arrived damaged—ripped and squashed. This is completely unacceptable, and I am extremely dissatisfied with the quality of both the service and the packaging.
Given this experience, I am unlikely to order from your company again.”
“I ordered an 80th birthday present for my father. It arrived unframed and I'd paid for a framed picture. The picture itself was ripped and damaged and the frame that arrived was completely broken beyond repair. So overall not good.”
“Great idea for a gift. Easy to order. Received early. In good condition considering the packaging was damaged in transit. Will use again when need unusual gift.”
“Product came within the time scale promised and was as described in the product specification. Only one small comment, which does not cause a problem, the way the name had been inscribed it lookes like an 's' had been put at the end of the name.”
“Great, arrived earlier than I expected (ordered on a weekend, delivered on the Tuesday) it was well packaged. The personalised engraving is beautiful as is the box, very pleased with it.”
