“First time I have used Find me a gift after being informed about it by my Daughter. I found suitable secret Santa gifts which arrived promptly. Will certainly use again in the future.”
Good afternoon Anne,
Thank you for raising your concerns.
I have checked your tracking, and we dispatched this on 11th December and it now appears lost in transit.
We will reach out to you privately to offer a solution. Please accept our sincere apologies.
Best wishes,
Find Me A Gift
Thank you for your feedback, we're sorry to hear that your gift hasn't arrived.
I can see that we dispatched your goods shortly after ordering, so it's disappointing to learn that our courier has let us down on this occasion.
Our Customer Service team emailed you the options and next steps available to you yesterday afternoon, we anticipate your response.
Best wishes,
Find Me A Gift
“It's not yet been delivered! Email - will be delivered Sunday morning, then Sunday evening, then Monday, it's now Wednesday and it's not yet arrived. Evri??”
Thank you for bringing this to our attention Stuart.
I can see that we successfully dispatched your gifts shortly after placing your order, but after reviewing your tracking, it appears that your gifts have become lost in transit. Please accept our sincere apologies for this disappointment.
We will forward you the original tracking now, and discuss a solution with you privately.
Best wishes,
Find Me A Gift
