F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 61,545 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 61,545 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

F.Hinds - A Family Business Since 1856

Visit Website

2315

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very Helpful and got the jewellery item which is perfect for my young granddaughter. Thank you”

Helpful Report

(Swindon) - Posted 4 months ago

“Good service, got what we needed”

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(Folkestone) - Posted 4 months ago

“Very helpful.”

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(Woking) - Posted 4 months ago

“The sales assistant was clearly knowledgeable when I asked about the type of gold. I was able to order the item and pay a deposit with the understanding that I could change my mind upon seeing the item. This was helpful as I had only seen it online. Either delivery to the store was much slower than suggested or receiving advice that the item was in stock was not immediate.”

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(Tonbridge) - Posted 4 months ago

“Pleasant but given false information regarding 10% off first purchase if signing up to the privelidge club”

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(Stockport) - Posted 5 months ago

“Staff great, just disappointed that there were only one pair of earrings as we wanted 2 pairs the same.”

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(Bury) - Posted 5 months ago

“Always found that I received a friendly service”

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(Stevenage) - Posted 5 months ago

“good service - after a bit of a wait- but friendly, full of fun (from the manager )”

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(Bristol) - Posted 5 months ago

“Purchased for a gift so really can't review”

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Posted 5 months ago

“Pleasant and customer focussed staff”

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(Ipswich) - Posted 5 months ago

“Had I issued with one of the watch which I bought but was resolved with refund”

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(Hounslow) - Posted 5 months ago

“Tha assistant was very helpful and efficient and was able to help me out in no time”

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(Trowbridge) - Posted 5 months ago

“I visited f. Hinds Letchworth for a battery replacement. I received a warm welcome and prompt efficient service.”

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(Letchworth Garden City) - Posted 5 months ago

“Staffs very friendly and helpful.”

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(Darlington) - Posted 5 months ago

“Friendly staff”

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(Wolverhampton) - Posted 5 months ago

“Very pleased with the two children’s watches, disappointed they were not put into presentation boxes as they are gifts fort my 6 year old twin grandchildren . Gift bags would have been another £2-99 each which i feel should be free. I could of gone to Argos for the same product probably cheaper and in the same plastic bag”

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(Berkshire) - Posted 5 months ago

“Staff are always helpful but choices are limited. The product that I wanted was very limited in choice.”

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(Frenchgate Centre) - Posted 5 months ago

“Lovely man serviced my Son & i very helpful & great service thank you.”

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(Horsham) - Posted 5 months ago

“We found the customer service extremely helpful especially as we had our young teenager daughter with us, (who this email is wrongly addressed to. Can you please change the name to Mrs Lesley Hardcastle. We are aware that we were purchasing a necklace for our daughter and that is probably where the confusion comes from) we are now going back to see if the matching earrings are still available. Kind, patient friendly service is in abundance there and is an example to many others in the service industry.”

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(Basingstoke) - Posted 5 months ago

Hi there, thank you for shopping with us! We've taken a look at your account and updated the name for you now. We're looking forward to seeing you back in store soon! Kind regards, George

Posted 5 months ago

“happy with customer service”

Helpful Report

(Hounslow) - Posted 5 months ago

F.Hinds is rated 4.9 based on 61,545 reviews