F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“Helpful staff knowledgeable on repairs. Fast service. In pleasant clean surroundings.”

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(Darlington) - Posted 2 years ago

“Very friendly and helpful”

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(Hounslow) - Posted 2 years ago

“Excellent service and quick repair thankyou.”

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(Burton Upon Trent) - Posted 2 years ago

“Great staff”

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(Nuneaton) - Posted 2 years ago

“Always find the staff in Tonbridge polite and helpful. It's the first place I go to for this kind of shopping, and they have good choices and competitive prices.”

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(Tonbridge) - Posted 2 years ago

“Very good customer service thank u”

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(Brierley Hill) - Posted 2 years ago

“Peter in the Crawley branch was very knowledgable ,courteous and extremely helpful as always . Very professional service”

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(Crawley) - Posted 2 years ago

“Great service.”

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(Cirencester) - Posted 2 years ago

“Very friendly staff and very helpful. Will definitely be returning.”

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Posted 2 years ago

“I was served by a lady called Karen she was very helpful and understanding and really friendly too. She made my daughter feel a lot less anxious.”

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(Walsall) - Posted 2 years ago

“The lovely lady helped me buy a watch for a very special friend thankyou”

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(Brierley Hill) - Posted 2 years ago

“Staff very helpful.”

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(Newport) - Posted 2 years ago

“I was in this shop at Wolverhampton,,,it's amazing,helpfull customer service...I love this shop and people there”

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(Wolverhampton) - Posted 2 years ago

“Staff are always friendly, helpful and knowledgeable. The service i received was first class.”

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(Dartford) - Posted 2 years ago

“I needed a replacement watch strap. This was selected, fitted and paid for with the minimum of fuss, as usual. Over time, I have replaced chains, watch batteries, bought glass ornaments, etc., with no need to go anywhere else. Thoroughly recommended.”

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(Bracknell) - Posted 2 years ago

“Very helpful staff found me what I wanted.”

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(Hereford) - Posted 2 years ago

“Excellent service by very knowlegable and helpful staff”

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(Ramsgate) - Posted 2 years ago

“I have always found Hinds extremely helpful and knowledgeable. I took my Daughter to the Worthing Branch to get her engagement ring made smaller. We usually use the Horsham branch.”

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(Worthing) - Posted 2 years ago

“The store is welcoming and bright as are the very friendly and helpful staff, always a pleasure to visit”

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(Newport) - Posted 2 years ago

“Very pleasant and helpful staff”

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(Patchway) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews