Login
Start Free Trial Are you a business? Click Here

F.Hinds Reviews

4.9 Rating 62,209 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,209 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website
Very helpful and informative staff.
Helpful Report
(Ipswich) - Posted 2 years ago
My broke had to send them back
Helpful Report
Posted 2 years ago
Staff very helpful ar nd friendly
Helpful Report
(Camberley) - Posted 2 years ago
Excellent customer service and fantastic team in the Yeovil branch. Helpful, knowledgeable and very friendly. Went in with my wife looking for an eternity ring with no real idea of what she wanted. Half hour later and a ring was found, fitted perfectly and even bought a bracelet with the Black Friday deal. Highly recommended 👍👍
Helpful Report
(Yeovil) - Posted 2 years ago
Staff always helpful and friendly.
Helpful Report
(Ipswich) - Posted 2 years ago
Very helpful friendly staff
Helpful Report
(Great Yarmouth) - Posted 2 years ago
Lovely experience! The staff members were friendly and helpful and I could find what I wanted easily. Thank you 🙏🏻
Helpful Report
(Slough) - Posted 2 years ago
Friendly, professional and helpful staff.
Helpful Report
(Worthing) - Posted 2 years ago
Excellent customer service, made to feel at eaease by Emma, who took great care when piercing my ears and explained every process.
Helpful Report
(Harlow) - Posted 2 years ago
Excellent service, the F.Hinds team are always very friendly and helpful. And the jewellery is good quality and priced for all budgets.
Helpful Report
Posted 2 years ago
Very good welcoming and friendly Service. Massive shame about your understanding of surprise gifts to recipients! My 46th Wedding anniversary present was spoilt due to your quest for marketing "did we do well" email of which my read before the event. Very disappointed which should of been a happy moment! Please delete my personal information from your data base.
Helpful Report
(High Wycombe) - Posted 2 years ago
The sales person was amazing and offered good advice
Helpful Report
(Torquay) - Posted 2 years ago
The lady that served us was so happy and friendy
Helpful Report
(Solihull) - Posted 2 years ago
Staff lovely and helpful
Helpful Report
(Bury) - Posted 2 years ago
Went out of there way to accommodate my needs and were very pleasant to deal with
Helpful Report
(Basingstoke) - Posted 2 years ago
Good staff
Helpful Report
Posted 2 years ago
Exceptionally helpful, great service
Helpful Report
Posted 2 years ago
The young lady who served me was lovely and very helpful
Helpful Report
(Stockport) - Posted 2 years ago
My ring is beautiful and service was faultless,friendly and caring
Helpful Report
(Basingstoke) - Posted 2 years ago
Hinds branch in Torquay are always first class. No other jeweler can match their service.
Helpful Report
(Torquay) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,209 reviews