F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“Very good very helpful and a really good all round professional service. Thanks for your helpful advice”

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(Crawley) - Posted 2 years ago

“Very good service and they are very polite and helpful can't fault them.”

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(Stafford) - Posted 2 years ago

“Very good quality in all your Jewellery and Clocks, And very helpful staff”

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(Huddersfield) - Posted 2 years ago

“This store always gives me excellent customer service. I will always make my first call to them in the future when I wish to buy something, each one of the staff always has a smile and the current manager is especially helpful. I called into the store”

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(Staines-upon-Thames) - Posted 2 years ago

“The man who served me yesterday listened to what I wanted, offered an option for a discount if I was prepared to wait, was patient and not pushy. He also found me a really nice watch, which was more expensive than the one I’d seen but he explained the reason for the price difference. I left feeling that I have something to pass on to my nephew rather than a cheap perishable object. Generally, they are relaxed, friendly and knowledgeable in F. Hinds, High Wycombe. They could do with a foxed point of sale table though. The screws have come out dangerously from the wood meaning that the screen is likely to fall and break!”

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(High Wycombe) - Posted 2 years ago

“Fantastic customer service, not seen a place like it for a long time, all staff very knowledgeable & not pushy, clean shop.”

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(Bournemouth) - Posted 2 years ago

“Excellent, polite caring service. Cannot fault, only compliment, both ladies who helped me.”

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(Braintree) - Posted 2 years ago

“I had to order the item I wanted, and the process was very easy. The staff were absolutely brilliant in taking my order, extremely friendly and efficient. I would certainly go back again.”

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(Mansfield) - Posted 2 years ago

“Amazing service been multiple times now for different things I can't complain, will definitely recommend to anyone with a need for jewellery and will definitely be coming back. Thank you”

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(Swindon) - Posted 2 years ago

“Purchased a clock 20yrs back which is still going strong, suffice to say F.Hinds is my go to shop. Staff are friendly and i know my watch is in good hands when i take for a repair/battery/strap.”

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(Woking) - Posted 2 years ago

“Very friendly and chatty lady”

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(Sheffield) - Posted 2 years ago

“Recieved a kind and friendly service at my local F.hinds. They helped me choose the perfect present for my little brother.”

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(Hounslow) - Posted 2 years ago

“All seemed fine. Order was ready to be collected. Service good. Polite and helpful.”

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(Worthing) - Posted 2 years ago

“The three members of staff helped us find a ring to match my lost engagement ring. They went above and beyond, particularly Stefan!”

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(Brierley Hill) - Posted 2 years ago

“Very friendly and helpful staff without being pushy. Lovely range of jewellery to suit all ages and special events”

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Posted 2 years ago

“Very good service and polite staff”

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(Sheffield) - Posted 2 years ago

“Good service”

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(Norwich) - Posted 2 years ago

“Very efficient helpful and I got alovely necklace and pendant very pleased.”

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(Burton Upon Trent) - Posted 2 years ago

“Member of staff was very helpful. She was polite & made me feel valued as a customer. She gave her full attention to me taking her time to show me the items I had requested. There was no pressure for me to make a purchase.”

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(Cwmbran) - Posted 2 years ago

“I always go to hinds as I know I get a warm smile and the staff are very courteous always go out of there way to help”

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(Reading) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews