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F.Hinds Reviews

4.9 Rating 62,287 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,287 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Disappointed I went to pick up my wife's new ring unfortunately it was too small. It won't even fit over her knuckle. Poor service.
Helpful Report
(Sheffield) - Posted 2 years ago
Very helpful staff excellent. thank you
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(Swansea) - Posted 2 years ago
The staff in Horsham are always very helpful, knowledgeable and polite. Great range of watches and other jewellery.
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(Horsham) - Posted 2 years ago
Excellent customer service. Extremely helpful staff when I visited the Sittingbourne branch to have a battery fitted to a watch I have an existing battery replacement plan in place. I set up another plan for another watch as I've been so pleased with this service from F.Hinds
Helpful Report
(Sittingbourne) - Posted 2 years ago
Service very good, helpful young lady
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(Norwich) - Posted 2 years ago
Always friendly and very helpful always find the best present
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(Cwmbran) - Posted 2 years ago
Staff were very friendly and helped us get the perfect ring.
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(Newport) - Posted 2 years ago
Nice and friendly an very helpful
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(Wolverhampton) - Posted 2 years ago
I went to you Ashford Kent store to buy my partner her birthday present. I found the shop light bright and airey and the staff very helpful and friendly also very knowledgeable with the products in store I felt at ease... oh I did find the Present I wanted plus 1 extra .
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(Ashford) - Posted 2 years ago
The staff member helping us worked very hard to enable us to find what we were looking for. I would happily use thus shop again.
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(Folkestone) - Posted 2 years ago
Very knowledgeable and helpful staff. Great prices as well.
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(Bracknell) - Posted 2 years ago
Lovely friendly staff, everytime Ive used the Doncaster store they never fail to provide wonderful customer service
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(Frenchgate Centre) - Posted 2 years ago
I visited your store today and found a watch that suited me , the staff was very helpful and Evan took the time to adjust the strap to fit me 🙂 I am very happy with my experience and will be retuning to this store for future purchases
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Posted 2 years ago
Very helpful and knowledgeable with lots of choices.
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(Sheffield) - Posted 2 years ago
GREAT SERVICE. EMILY AT STAFFORD SERVED ME INFORMED ME OF THE BATTERY FOR LIFE FOR MY WATCH WHITCH I TOOK UP
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(Stafford) - Posted 2 years ago
Always great service
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(Orpington) - Posted 2 years ago
I was served by Michael W. His service was excellent, he knew a lot about the watch. He was also very friendly, helpful and polite. Don’t think he could have done anymore. Don’t have anything negative to say as the customer service/experience was superb from the time I entered the shop until the time I left. Would definitely go back.
Helpful Report
(Merthyr Tydfil) - Posted 2 years ago
Really quick and friendly service, kind people. Got exactly what I was looking for
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(Patchway) - Posted 2 years ago
The staff polite and very friendly
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(Basildon) - Posted 2 years ago
everyone was very helpful
Helpful Report
(Stevenage) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,287 reviews