F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,213 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,213 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

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“Friendly knowledgeable staff.”

Helpful Report

(Cirencester) - Posted 2 years ago

“Pleasant welcome to store by staff at counter.The watch specialist was very informative and helpful and patient when adjusting the strap size.”

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(Norwich) - Posted 2 years ago

“I found your store lovely and quiet to select my earrings by a most charming girl.”

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(Clacton-on-Sea) - Posted 2 years ago

“First class service, very pleasant and friendly staff more than 5 stars”

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(Hertford) - Posted 2 years ago

“The young lady who served us provided a great service, I brought earrings that were inexpensive, but she treated them like a million dollars”

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(Waltham Cross) - Posted 2 years ago

“Very pleased with the service this morning”

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(Redditch) - Posted 2 years ago

“The staff were so helpful and happy to help with this purchase and as in all other occasions shown helpful Advice.”

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(Basildon) - Posted 2 years ago

“Very Nice Customer Service ;-)”

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(Peterborough) - Posted 2 years ago

“The assistant was very attentive and was very happy to help with selecting a purchase.”

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(Reading) - Posted 2 years ago

“All the staff at our branch in Weymouth are very friendly and helpful and always go that extra mile to help”

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(Weymouth) - Posted 2 years ago

“Wonderful, very helpful and a pleasure doing business with .”

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(Letchworth Garden City) - Posted 2 years ago

“Staff was very helpful”

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(Bradford) - Posted 2 years ago

“Quick service and very friendly staff.”

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(Stamford) - Posted 2 years ago

“We bought my engagement ring from your Braintree shop. Excellent service. Had my size in stock which was great. Ordered my wedding ring on Thursday last week and collected today, Wednesday. Very good service again. Would highly recommend this shop.”

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(Braintree) - Posted 2 years ago

“Had my ears pierced, lovely staff and piercing looks great!”

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(Cheltenham) - Posted 2 years ago

“Very pleasant, polite Staff with a happy to help attitude a credit to your company”

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(Hereford) - Posted 2 years ago

“The lady who helped me by a new clock was very helpful and very pleasant.”

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(Basingstoke) - Posted 2 years ago

“Excellent service very helpful adjusting strap so watch fitted perfectly would recommend to others.”

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(Merthyr Tydfil) - Posted 2 years ago

“I attended F Hinds this morning to have a replacement battery fitted into my watch. The response I received from the members of staff was both polite and immediate. They understood the problem, completed the paperwork and asked me to return in 30 minutes. This I did and my watch was fixed and working correctly. Very good service received from both members of staff and we will return in future.”

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(Chippenham) - Posted 2 years ago

“Alan was extremely helpful and polite. Went the extra mile like he always does when I visit Hinds”

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(Hastings) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,213 reviews