“I had requested a refund/ to move ticket to another date (I hadn't thought I would get a refund) and received a voucher. I sent an email on Saturday & received a response at 8.20am the next day; the query was resolved within 10 minutes after my next response. Customer service was excellent.”
“I arrived a month early for a booking and while they couldn't accommodate on the day they were very helpful and offered a voucher to reschedule for another time. When I realised the voucher had expired they responded almost immediately and arranged for it to be extended allowing me to rebook our family trip.”
“As a wheelchair-user I bring an assistant with me. I sent the request for a free ticket which was answered quickly and easily explained how to add it to my ticket.”
“Fever was absolutely amazing . Their help was instant and accurate .
Quite astonished for an event company but very pleased . I was able to change the dates on my tickets with no penalties and no fuss
Thanks Francesco”
“Very prompt response. Offered us an exchange when we couldn't reach the venue due to rail strikes and engineering works on Underground. Fantastic service.”
