“Had really terrible customer service experience with them. They were extremely unhelpful and uncharitable when my two year old son had a bad experience at an event. I would have understood if the event capacity was full and someone else could have purchased my tickets, but it was absolutely not. I will not be purchasing tickets through this provider again.”
“I needed to change my ticket date and the staff at Fever were very prompt and helpful in their replies. This made the process very simple and straightforward.
Much appreciated.”
“The best service form Charlie ! ❤️
Accidental I’ve purchased 6 tickets instead of 2 .
I’ve contacted fever member Charlie who kindly assisted me and help me with cancellations proves !
Thank you so much - I had mini heart attack 😅”
“The customer service is very helpful. I have booked a show for the wrong date and they sent me a voucher to enable me to change the dates. Excellent!!”
“I really enjoy the events organised by fever. However, the customer service team deserves a proper shout out! A few times I had to reschedule my tickets because of unforseen circumstances, and each time I had a prompt support and was able to reschedule.”